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Rating 4.3 out of 5 stars with 131 reviews
DanielS Posted
Much better than standard remote. Volume control is easy and easy for selecting numbered channels
DivyanshS Posted
It’s a very good store in Danbury staff is very friendly and nice. Store is very well stocked and staff is extremely educated on there departments. Best place to shop tv.
ShonaM Posted
Good remote, but does not fit the Roku version I need.
StevePerryBestBassPlayer Posted
So my dog ate the remote, bought a universal from best of another brand. That one stopped working thought Id give that one another shot, my dog didn't like it either and ate that one...then bought this one, has worked since and my dog doesn't mind it.
RichardW Posted
Good service for both purchase and return of 2 of the four that were purchased. The two kept worked just fine. Rich
Fiona3 Posted
Good product- great customer service- service agent was very helpful and courteous
boss Posted
Probably the best universal remote I have purchased.
RicP Posted
This product is eell tecieved i purchased two of them.
CherylC Posted
excellent tv good picture. good contrast. good resolution
LINDAC Posted
I thought this was Universal! It seemed I needed a certain CODE, so I connected w/ 2 different people to get Code- none of codes worked! I can't use it.
Posted
Thank you for your review. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity.
NadineE Posted
Worked perfectly and very easy to program! Sturdy
adol Posted
It did take a bit to get hooked up and i didn’t like it as much as the old one we had, returning it for another.
MMojo91811 Posted
Doesn't respond well to my Samsung. Lag on changing channels
Posted
Hello Mojo, thank you for your feedback. We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4
EddieM Posted
Sometimes you work sometimes you gotta play with it. You gotta turn it off. Turn it back on you. Gotta put the coat over and over again will not recommend this product.
Posted
Eddie, thank you for your reveiw. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483.
VivianW Posted
I’m not sure if it’s me or the product but this is the second one I bought the first one didn’t work and I can’t get this one to work either and I work I mean change the channels on my TV and I actually had three other people try it and we can’t figure it out to make it work with my TV
Posted
Hello Vivian, thank you for your feedback. We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4
Milton Posted
I did not get to try it because I bought a different one
AngelicaC Posted
To much on the remote. Just need for television. Unable to use will return
napolidsaz Posted
Defective battery connections resulted in return. When power was connected, it worked fine.
Posted
Thank you for your review. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity.
Msvickie Posted
I had a service tech come to my home and I wanted him to set my sound system up on it, but was told it won’t work because I have units set up to go through the receiver. He told me I should just take it back. Best Buy still carries these but their late return policy would not give me anything back and I paid $138 for a half hour service hoping to consolidate 4 remotes into 1.
Posted
Vickie, We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483.
Universalremote Posted
I returned this remote, it’s a nightmare trying to program it. Even my tech savvy son-in-law didn’t want to give it a go, he said all universal remotes are a nightmare!
Posted
Thank you for your review. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity.