See more imagesRay-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Gradient Graphite Lenses - Matte Black
- Model:
- 601ST353
- SKU:
- 6560290
Highly rated by customers for:
See more imagesHighly rated by customers for:
maverickC Posted
Buying these lenses has been a nightmare. I've returned them 3 times. They stay on, or they don't turn on, they don't do anything, they are of very, very low quality. Honestly, the only good thing is the camera. Thanks to Best Buy, they haven't given me any problems with returns. I'm already ashamed to go back to the store to change these lenses.
This review is from Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatability - Clear to Green Transition Lenses - Matte Black
Posted
Hi there,
Thanks for your review. We see you've been having multiple issues with your Ray-Ban Meta glasses and have already returned them 3 times, and we'd like to see if there's something we can do to assist!
Please head over to our support team via our website and open a ticket with them so they can collect the details of the issues your facing with the glasses and they'll be sure to assist you in any way possible to so that you can enjoy the Ray-Ban Meta glasses as intended.
Looking forward to hearing from you!
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GeorgeF Posted
Worked wonderfully then just stopped charging out of nowhere. Very disappointing bc I loved these things and babied them completely.
This review is from Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatability - Clear Lenses - Shiny Black
Posted
Hey George - if you're having charging issues with your Ray-Ban Meta Wayfarers, we'd love for you to reach out!
If you head over to the Meta website, you can get in touch with our amazing support team. We'll see what we can do to get you up and running again, and experiencing the amazing and wonderful world your device offers!
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Brando Posted
These are garbage. They think that they are on your face when they aren't and they think they are when they aren't. That makes them useless fir what their purpose is supposed to be. They are just regular glasses that you can save hundreds of dollars by buying at the dollar store. Best Buy will not exchange them either.
This review is from Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatability - Clear Lenses - Shiny Black
Posted
Hi there Brando,
It looks like you are having an issue with your new Ray-Ban Meta Wayfarer AI glasses, and we would love to help!
Please come have a chat with us over at the Meta AI Glasses Help Center, so we can try some troubleshooting to iron out those issues you are having!
<img src="https://s3.amazonaws.com/stratos-logos/logos/RaybanStories.jpeg" alt="RaybanStories" title="RaybanStories" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
RyanS Posted
Started out as a neat tech gadget. 1 year and 1 month later after always storing in the case, never getting wet, treated with kid gloves, the speakers failed, and could no longer interact with the glasses. Seems to be a common issue with Meta/Ray-Ban support troubleshooting steps not helping. Just out of warranty and busted. Expensive, cheaply made junk.
Posted
Hey RyanS.
It sounds like you were taking care of your AI Glasses really well, however the speakers stopped working after just a year and 1 month, that's of course no ideal.
Since the troubleshooting didn't work with Meta or Ray-Ban support, we'd like to ask you to get in touch with us again to see if there are any replacement options available for you.
Thank you!
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AlenK Posted
Video recording is capped at 3 minutes. Battery life is bad. Meta AI cuts you off half way through your questions and responses are poor and innacurate. Too bad because the style of the glasses are nice.
SherilleE Posted
The lens are not dark/ black as distribute in the description.
This review is from Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatability - Clear to Green Transition Lenses - Matte Black
Shade Posted
Sadly this is just too slow. The picture quality is good, not S23ultra by any means, but usable. Sadly while you press the button or ask it to take a photo if you want a follow up photo you have to wait as it will make the sond but many photos in between will not be taken. Also very annoying the light flashing when you take photo or record. People start acting weird or out of character once they notice or trying to pose. Not to mention super obvious you are taking photos. Might as well just wear a go pro and take screens from the footage. Also it is only audio feed back no video, or anything like that. Google glasses was way ahead of this.
This review is from Ray-Ban Meta - Wayfarer (Gen 1) Large Smart Glasses with Meta AI, Audio, Photo, Video Compatibility - Clear to Green Transitions Lenses - Matte Black
Never Posted
Battery died way too quickly and only records three minutes which defeats the purpose of trying to record right at theme parks
This review is from Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Green Lenses - Shiny Black
WILLIAMB Posted
Broke already I didn’t even use them to the full extent
This review is from Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatability - Clear Lenses - Shiny Black
Posted
Hey there,
We see you are having some trouble with the Ray-Ban Meta - Wayfarer Large (Gen 1).
You should head over to Meta Support and we can assist you as best we can!
Chat soon.
<img src="https://s3.amazonaws.com/stratos-logos/logos/RaybanStories.jpeg" alt="RaybanStories" title="RaybanStories" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
DianaC Posted
They are way too big. Very bulky. Interaction is delayed.
This review is from Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatability - Clear to Green Transition Lenses - Matte Black
Posted
Hello DianaC,
Thank you for sharing your feedback, we truly appreciate you taking the time. We're sorry to hear that the Ray-Ban Meta didn't meet your expectations. Fit and responsiveness are important, and your input helps us identify areas for improvement.
Please reach out to our Support Team to see what we can do to improve your experience with the glasses.
<img src="https://s3.amazonaws.com/stratos-logos/logos/RaybanStories.jpeg" alt="RaybanStories" title="RaybanStories" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
CristianC Posted
I liked them but they broke down in a couple of months and they haven't solved anything for me
Posted
Hey there,
If you are having issues with one of our products you can always get in touch with Meta support, we are available 24/7 to assist you.
Chat soon.
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JackR Posted
This product is excellent for everyday use .... especially on a sunny day listening to my favorite song.
This review is from Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Green Lenses - Shiny Black
SumerU Posted
The edge is sharp and cuts my face. Camera takes bad quality pics
This review is from Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatability - Clear Lenses - Shiny Black
Posted
Hi Sumer,
We take health and safety seriously, and are escalating this report. In the meantime, we recommend discontinuing use of the product, if you haven’t already.
Please reach out to our Support Team via our official website to gather additional information.
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DanielF Posted
6 months in and they dont work. They do not turn on anymore
Posted
Hey there Daniel,
You should really come over and chat with us at Meta Store Support. We are available 24/7 so feel free to reach out for help.
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AlexisC Posted
Can't hear out the glasses and was told they couldn't exchange them
This review is from Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatability - Clear Lenses - Shiny Black
Posted
Hi Alexis,
Thanks for the feedback! We understand you are encountering issues with the glasses, for us to further investigate, please reach out to us via Meta Support.
We hope to hear from you soon!
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Azigy Posted
I bought these glases on the 5th of October, this year for a trip to Africa. I really wantsd to document my trip. Ut just 2 days into my trip and bearly a week after i picked upy pair, they stopped working.
This review is from Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatability - Clear to Green Transition Lenses - Matte Black
Posted
Hi Azigy!
Thank you so much for taking the time to leave a review to make us aware of the issue you experienced with your new Ray-Ban Meta Wayfarers.
We know just how important documenting an important trip like your expedition to Africa is and so we understand that your glasses giving in is not ideal but we would love to look into this for you so you can get back to viewing the world through a whole new high tech lens!
In order for us to best assess the issue with your glasses and advise on possible troubleshooting to help resolve it we would urge you to reach out to our wonderful support team directly through our website.
Our support team will be happy to help in determining the root cause of the issue and from there providing you with the most appropriate next steps that can be taken!
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KenE Posted
Did not receive. I csncelled this order after the agent confirmed, several times that it would be delivered same day. I called and canelled order at the end of the day. I requrstse manager escalation and that never came.
OussamaZ Posted
Really liked them at first, than they started over heating. Really annoying
This review is from Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatability - Clear to Green Transition Lenses - Matte Black
Posted
Hey there,
We appreciate you taking the time to leave a review on the Ray-Ban Meta Wayfarer glasses. We want you to have the best possible time with them, so we'd ask you to follow these troubleshooting steps to resolve the issue you are facing:
- Reboot the glasses
- Force restart the glasses
Should the issue persist, then please don't hesitate to contact our wonderful Support Team via our official website or chat, as they're always more than happy to help our valued community!
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BekaT Posted
This review is more to Best Buy. I was promised next day delivery but they couldn’t deliver on that promise and failed to delivery it at all
This review is from Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatability - Clear to Green Transition Lenses - Matte Black
JuliaM Posted
Broke a month later and now I’m out $300 for glasses that don’t work