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Bsimone13 Posted
THIS ITEM SEEMED TO BE WORKING JUST FINE UNTIL ONE DAY I DISCOVERED THAT THE NOSEGUARD THAT CONNECTS TO THE FRAME ITSELF STARTED TO SLIGHTLY SEPARATE FROM THE FRAME AND AT THE SEPARATION POINT IS A SHARP EDGE THAT IS STABBING ME IN THE NOSE
Posted
Hello Bsimone13!
We understand that you are having some issues with Ray-Ban Meta Glasses. We know this is not an ideal situation. We suggest you to contact our Smart Glasses Help Centre regarding this issue. We will be happy to help.
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BestBuyFanatic Posted
the battery does not last long. it records for only 1 minute . the speaker is decent. not much bass. decent quality in videos
This review is from Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatability - Clear to Green Transition Lenses - Matte Black
Posted
Hey there, thanks for taking the time to leave a review!
We understand that you're experiencing issues with your Ray-Ban Meta Wayfarer glasses dying after a minute into recording a video and that's not the Metaverse experience we want you to have.
If you could reach out to us through our online website we would be more than happy to provide you with the support needed!
<img src="https://s3.amazonaws.com/stratos-logos/logos/RaybanStories.jpeg" alt="RaybanStories" title="RaybanStories" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
CESARR Posted
They aren't working properly; they run out of battery in less than half an hour and disconnect from my phone, causing me to lose communication. I need you to provide me with a replacement pair, as these ones turned out to be defective.
Posted
Hey there!
We see you are having a few problems with your Ray-Ban Meta - Wayfarers.
It's our desire for you to have a great experience with us and restore your glasses to full working order to do this we need your account information.
In order for us to gather your account information and assist you further you should head over to Meta Support.
Thanks for reaching out, we can't wait to chat soon.
<img src="https://s3.amazonaws.com/stratos-logos/logos/RaybanStories.jpeg" alt="RaybanStories" title="RaybanStories" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
user292064 Posted
It’s fun to have but not a need. V1 battery dies quickly especially when recording.
This review is from Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatability - Clear Lenses - Shiny Black
DewayneB Posted
I purchased this product a few weeks ago...though I like them, I was very underwhelmed by some of the features. The speakers, I could barely hear them. Even with them on max volume. There are some things that meta wasn't able to assist me with.
YshawndaB Posted
The glass have not worked properly since I purchased them. Soon as I put them on the disconnect
This review is from Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatability - Clear Lenses - Shiny Black
Posted
Hi There,
Thanks for taking the time to share your experience.
We'd love to get you the best support possible, and would really appreciate it if you could reach out to our support team via the Meta Help Center on the Meta website.
Once a support ticket has been raised, our 24/7 support team will reach out via email and work together with you to get your connection issue resolved.
<img src="https://s3.amazonaws.com/stratos-logos/logos/RaybanStories.jpeg" alt="RaybanStories" title="RaybanStories" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
ChadP Posted
Just not happy with them the real time translation only does a few. Battery bies quick
Posted
Hi Chad
Thank you for sharing. Your feedback is greatly appreciated and helps us better your experience in the future. If you are encountering issues please don't hesitate to reach out to us via Meta Store Support, we're here to help.
We hope to hear from you soon and wish you a lovely day!
<img src="https://s3.amazonaws.com/stratos-logos/logos/RaybanStories.jpeg" alt="RaybanStories" title="RaybanStories" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
John Posted
Cameras needs to improve, large is too bigger feelings. Clarity of the video just average.
This review is from Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatability - Clear to Green Transition Lenses - Matte Black
Posted
Hey there,
Thank you for taking the time to leave us a review, we appreciate your feedback.
If we can assist with your Ray-Ban Meta experience in anyway please reach out via Meta.com/help/support.
Thank you!
<img src="https://s3.amazonaws.com/stratos-logos/logos/RaybanStories.jpeg" alt="RaybanStories" title="RaybanStories" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
pimpon Posted
Was not able to find a demo so I bought this pair. Frame didn’t fit well, battery was iffy, lens had a haze look, didn’t work out for me as much as I wanted to keep them. Picture/ video was meh and not being able to get rid of the light “while recording” was a big negative.
Posted
Hello there!
Thanks for sharing your thoughts, we appreciate you giving the Ray-Ban Meta Wayfarers a try.
We understand that they didn’t quite work out for you this time. We’re always working to improve the experience, and feedback like yours helps us do just that. Hopefully future updates or models will be a better fit for what you’re looking for.
Thanks again for taking the time to leave a review!
<img src="https://s3.amazonaws.com/stratos-logos/logos/RaybanStories.jpeg" alt="RaybanStories" title="RaybanStories" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
FarahS Posted
Mets doesn’t respond quickly to my request it was annoying
This review is from Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Green Lenses - Shiny Black
SidM Posted
Was told I was approved for a credit card and he lied
This review is from Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatability - Clear Lenses - Shiny Black
Tunguyen Posted
This item is definitely not worth 400 bucks. Sound quality is awfully poor.
Posted
Hi Tunguyen,
Thanks for the feedback. If you're concerned about the audio quality please get in touch with our support team on the Meta website - we'd love to help you with this.
<img src="https://s3.amazonaws.com/stratos-logos/logos/RaybanStories.jpeg" alt="RaybanStories" title="RaybanStories" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
TerryK Posted
The charge time absolutely sucks definitely would not purchase again
EverettT Posted
The ai sucks on here and so does the camera at nighttime
RobB Posted
Bright recording light illuminates when you’re recording. Just let the world know that im recording… and did i mention the light is sensored so if you try to cover it, it wont record. Cant turn off key/click tones. For something that’s straight out of a spy (Bond) movie… i don’t feel so much discreet with these. Plus if you’re picking up the transitional glasses, be mindful that when you try to get your prescription added… you lose the Ray Ban signed lense that comes with them. So that extra $70/$80+ is going to waste because the optical centers replace the entire lense with their own. So just get the clear glass frames for $299 instead of the transitionals for $379