See more imagesreMarkable - Paper Pro - 11.8" Paper Tablet with Marker Plus and Book Folio in Mosaic Weave - Basalt
- Model:
- RM83C-1001NW
- SKU:
- 6598708
Highly rated by customers for:
See more imagesHighly rated by customers for:
EdmundoD Posted
1st one had a "dead zone" (about 2" area in middle of tablet would not respond no matter how many times I rebooted... made sure software was up to date and tried different marker styles). Exchanged it with no issues, thank you Best Buy. 2nd one *mostly* works (which I do enjoy using) but is unresponsive at times. The 2nd bundle had a defective folio with a thread sticking out. Tried to ignore it, but unfortunately, it started to irritate me and I contacted reMarkable support. How remarkably horrible- 1st they stated they don't cover faults, then changed it to they don't cover wear and tear. What a joke on a $139 Mosaic Weave Basalt cover! If you're going to offer a "premium" product" at a premium, make sure your support and warranty is there. Display is good but freezes at times and suffers from ghosting (this is allegedly normal). This almost feels like a prototype. I do use it often, but take very good care of my electronics. I have read about similar experiences with support, and unless this is something you feel you really need instead of a "real" tablet, STAY AWAY.
Posted
Hi Edmundo! We're very sorry to hear about your defective Folio and your experience with our support team. We have emailed you directly to help resolve this for you.
Disappointed Posted
5 days after purchase the screen died. Just bad luck, I’m sure, but I returned it and went back to the iPad which syncs easier with Office suite.
Posted
Hi there! We understand how concerning it is for the screen to fail so soon, and I appreciate you giving reMarkable a try. It makes total sense to stick with the tools that best sync with your Office suite, but we'd love to see you back if you ever need a distraction-free space again.
Mensan Posted
It is pricey and requires a yearly subscription to be useful.
GP25 Posted
Display was not responding fast enough. It flickers quite a lot, which is not papar like. Maybe I got a lemon
Posted
Hi! Thank you for your feedback. We understand the issues you're experiencing with the display. The flickering on your reMarkable Paper Pro is due to extra rendering required for certain colors, especially darker shades or high contrast ones. This is normal and ensures the display stays sharp and clear. However, don't hesitate to reach out to our support team if you think this is not normal. You can do so here: https://support.remarkable.com/s/contactsupport
ScottR Posted
Do not buy this. We purchase a month ago and we are having excessive ghosting as per the tech support at Remarkable. I can't find my receipt as it was a gift and they will not replace it. Apparently ghosting is very common and their customer service is awful. Waste of $$.
Posted
Hi Scott! Thank you for taking the time to share your experience with your reMarkable tablet. We understand your frustration regarding the ghosting issue you've encountered and the difficulties you've faced with customer support. Our team has reached out to you directly to assist you with this issue.
inso Posted
The synchronization is extremely slow. It takes more than a day to see the sync changes across various tablets and their respective apps. While the writing experience is satisfactory, I am encountering dead pixels on my tablet.
Posted
Hi! We appreciate the feedback you have given and are glad you love the writing experience. For the sync issue and dead pixels that you encounter, please reach out to our support team as they would be happy to assist further. You can do so here: https://support.remarkable.com/s/contactsupport
AlanaH Posted
Customer service from Remarkable Pro is terrible. Like the tablet, it writes well. The issue is the desktop app. I have been on Remarkable chat support three times because their download does not work. I was finally told there was nothing they could do. $700 tablet and there is nothing they can do. Seriously!?
Posted
Hi Alana! I understand the inconvenience you've experienced with our desktop app. It seems our support team is handling your case continuously as of now. Please continue to contact them to have this resolved. We’re committed to ensuring a better experience for all of our users, and we'll take note of your feedback to improve in all aspects of our services.