RIG - 800 Pro HS Wireless Headset & Base Station for PS4|PS5 - Black
Model: 10-1174-01
SKU: 12899041
Questions & Answers
Why is the usb adapter not working or lighting up when plugged into Xbox
Answered by Nacon TeamHello Kolton, The RIG 800 PRO HS (Headset PlayStation) was never intended to work with Xbox. This version of RIG 800 PRO headset, and it's included wireless transmitter, does not have the Xbox authentication chip so it is advertised for use only with PlayStation PS4, PS5 and Windows PCs. The RIG 800 PRO HX (Headset Xbox) has the Microsoft authentication chip for use with Xbox One, Xbox Series X, and Xbox Series S. When the adapter on the HX version is set to "PC", it will also work with PCs, PS4, PS5 and docked Nintendo Switch. But the game audio / chat audio balance function on the HX version headset will work only on Xbox. We hope that helps. Thank you for choosing RIG gaming audio from Nacon.
How do you know if this headset is charging on the base and headset
Answered by Nacon TeamHi Hunter, When the RIG 800 PRO HS is charging on the base, the indicator light on the base will show "RED" for charging and then goes out once fully charged. Please note, if the headset is left powered "ON" when put in the charging base, it will power off after about 4-5 minutes in the base for more efficient charging. So then to power it back on after removing from the base, just press and hold the Power button for about 3-4 second to Power ON. As it powers on, the headset speaker will say "Power ON", "Battery High" (For a fully charged battery), and "Headset Connected" if your USB wireless adapter is connected to host device either directly or through the multi-function base station. To check battery level when the headset is powered on, simply do a short press of the Power button and it will audibly give battery level and connection status. Hope that helps. Thanks for choosing RIG Gaming products from Nacon...
If you lose your dongle to these headphones is there a replacement dongle you can purchase
Answered by RIG Customer SupportHello Dongle, Please reach out to Nacon Customer Support for a replacement wireless transmitter. They will need to verify your software version to make sure they get you the proper version. Nacon Support is available via email support.us@nacon gaming.com. Thank you for choosing RIG gaming audio from Nacon.
Does the RIG 800 Pro HS headset have a noise-canceling microphone?
Yes, it has a pro-grade, flexible, noise-canceling microphone that flips up to mute.
This question and answer was generated by AI based on customer and product data.Does the headset have a noise-canceling microphone?
Yes, it has a noise-canceling flip-up mic.
This question and answer was generated by AI based on customer and product data.
