Rating 4.8 out of 5 stars with 4 reviews
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Rogerrabbit Posted
Awesome product for added security protection . Works great
JoshuaW Posted
We love this cam and it's easy to use interface. The only issue we have is we wish we could make it a little less sensitive as it detects rain as motion so the light is always on in the rain unless manually turned off. Other than that it is great!
Posted
Hi JoshuaW.
Thank you for taking the time to share your experience with us. We understand the importance of having your Ring Floodlight Cam 2K detect motion and alert you according to your needs. The features and technology provided by the Ring Floodlight Cam 2K are incredibly valuable and help provide you with peace of mind about your home security. We can definitely assist you with this today, and we are confident we can find the correct settings for your home’s environment.
It sounds like you have some concerns with the motion detection of your device. The Ring app allows you to adjust the motion sensitivity and the light sensitivity separately, which should help minimize false triggers caused by rain.
First, to reduce the floodlight from activating during rain, open the Ring app, tap on your Floodlight Cam, then go to Device Settings, then Light Settings. From there, lower the Light Sensitivity slider, which controls how far away motion will trigger the lights. You can also adjust the Light Duration to a shorter time so that the lights turn off more quickly if they are triggered.
Next, to reduce false motion alerts, go to Motion Settings in the Ring app and lower the Motion Sensitivity slider. You can also change the Motion Frequency to "Regularly" or "Periodically" to limit how often alerts are sent.
Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts", please follow these steps:
Open the Ring app to the main dashboard.
Tap the menu (☰).
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Choose your preferred alerts for Person, Vehicle and Other Motion.
Tap Done to save new settings. Editing existing settings will save automatically.
If any additional information is needed regarding your Ring Floodlight Cam 2K, please reach out to our community team. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
Flamoonburn Posted
Purchased the Ring porchlight to upgrade thje carport lighting. Easy to install. Already had Ring front doorbell.
Ink65 Posted
Good quality videos and sound, easy installation good material