Customer Ratings & Reviews

Did not work out of the box. I could feel the water heating up (through touching the outside of the device) but the steam wouldn't evacuate. It was almost like it was clogged. I emailed the company (Rosewill) and they offered to replace it for free. Just received the replacement in the mail - if this one works I will update my review.

This product is cheaply made, but works as advertised. Unfortunately, steam isn't all that effective in cleaning my tile, as it turns out. These things are ok, just not something I feel I really need.

First time out of the box doesn’t produce steam defective outof the box

It's a piece of junk. I had it several days before I had a chance to unpack the item and use it. First of all it does not steam at all and it shuts off every 30 seconds. I only used distilled water and it makes a weird chattering noise while it is running. I have used steam mops before but this one is terrible.

This mop has not worked properly since purchase. I contacted Rosewill and they did not help much

Purchased this item and my wife tried it and she loves it, works as advertised and floors are extra clean.

Works good I buy again told all my family it does the job good valve

Never made mopping so easy it get hot face and fantastic and clean