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sglmom Posted
Seriously, I needed to replace my over 17 yr old washer (it was not repairable anymore) and ordered a Samsung Front Loader as a Replacement. I know that the items have a long lead time now (I ordered quickly after the breakdown, but it was still over a month to get this delivered). One thing I am putting also on Samsung's site, is that this is WAY TOO SHORT for the purposes of a full size laundry and doesn't lift the door opening to the drum to a level that is accessible for those with disabilities (Whether you are using a wheelchair or even walkers/crutches). It only lifts the door to a total of 15 inches above the ground level (and the drum depth is lower than that too). This in fact, even with child locks, makes it easy to have a child crawl into the opening, and given that elders are now looking to purchase these new front loaders that are way too low, it makes it difficult for those with arthritis or fused spines, or even taller than about 5 ft tall to access everything inside the drum after the wash. Solution (which is not really a great one) is to purchase one of those extender grab bars and use it to pinch and grab the items out of the washer once the cycle is complete. YES, I have one of these now dedicated to my laundry room (since I can't afford to renovate the laundry area to build in its place a more accessible step up to mount the washer upon). Bottom line, if you are taller than 5 ft tall (plus minus a couple inches), these new devices are just too SHORT to be comfortable to use.
TK14 Posted
Worked well on the washer. Recommended professional installation since the washer is heavy. Did not fit properly on the dryer. The dryer feet are different than the washer and don't clamp down correctly. It works but the dryer moves quite a bit and is pretty noisy because it is loose on the pedestal. Two installation crews didn't know what to do to fix it.
ElitePlusCollector Posted
These are meant to raise the washer and dryer up enough to be comfortable but offer no other function. Should be included by default since they aren't stackable.
Posted
Thank you for your feedback. Samsung values your opinion. ^Shifa
Squeaky Posted
Didn’t make a big difference with height and your can’t store anything in it
Posted
Hi Squeaky,
We appreciate you giving us a review about the Samsung pedestal. Thank you for giving us your honest feedback about the design. Right now, we are continuously working to improve our Samsung products.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144424167
^Rainly
James Posted
They work. Not any big difference from having your washer/dryer on the floor. I made this purchase because it was a bundle deal. Would not buy if I didn’t get the steep discount.
This review is from Samsung - 27" Laundry Pedestal for FlexWash/FlexDry Laundry System - White
Posted
Hi James, thank you for bringing this to our attention. We really appreciate your feedback. Your contribution helps make the Samsung experience better for everyone! ^Mae
gabrie1 Posted
We have already had to have them replaced because of the front panel falling off. Wish they made taller ones for the washer and dryer we have.
Rick Posted
We were diappointed in the pedestals and had hoped they would be taller. They have no drawers also
Posted
Rick, we definitely want all of our customers to enjoy their products. Feedback like yours will certainly help us to continue improving our products, and customer experiences. Thank you for your honesty! ^Mae
Mweg Posted
These were the only pedestals available for our washer and dryer, they only raise them 6 inches
This review is from Samsung - 27" Laundry Pedestal for FlexWash/FlexDry Laundry System - White
Posted
Hi Mweg,
Thank you for reaching out about our 27" Laundry Pedestal for Samsung FlexWash/FlexDry Laundry System - White we are sorry if we haven't met the
require feature you are expecting from our product.
to understand fully the spec and dimension let me share your the
Product Height
6 inches
Product Width
27 inches
For further assistance, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number: 1144273752
^Ross