- Rated 2 out of 5 stars
Faulty Thermostat
Rella Posted
Thermostat sensor went bad after 16 months of use and of course, out of warranty and the part is not available in my area and needs to be ordered... **get extra protection on all newer appliances** they dont make them long last anymore
No, I would not recommend this to a friendBrand response from Samsung
Posted
Rella, we understand the importance of a working thermostat sensor to ensure food is cooked correctly. We are here to help.
To check the availability and compatibility of your wall oven thermostat sensor, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday–Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150407505) to help our team pull up your information.
Have a great day.
^Camille
- Rated 2 out of 5 stars
Oven
DanielT Posted
This is not what was expected for the price Item materials quality poor
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hello DanielT,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
