Customer Ratings & Reviews

Love my washer! I brought the dryer with it. It is the perfect match! They are both great products!

It's a good washing machine. However, the documentation is seriously lacking in information for using it. But, otherwise, a great product.

I NEVER post reviews, but I'm posting this to say the poor reputation that Samsung washers carry is 100% valid. Before I purchased this washer and matching dryer set just over 2 years ago, I told myself not to listen to the negative reviews people have posted, because those are just rare circumstances or people just not taking the time to do the routine maintenance of the units...well I was WRONG! Just over 1 year from purchasing, the washer's tub ball bearing has failed not once, but TWICE since purchasing. Dryer has give me no problems at all. I never overfill the washer, always follow manufacturer recommendations on usage and upkeep, and the washer even reminds you to do those things. Because of the placement of the tub bearing, the cost to repair this is just as expensive as a brand new unit, minus $45. I'm not a washer/dryer enthusiast by any means, but this Samsung washer is NOT THE ONE!

Does what it’s supposed to do. Like the WiFi on it as it notifies you when the wash is complete.

Install was great and its a great product. No issues, but the alarm is a bit excessive

Thank you for the quality service and friendly welcome.

This washer completes a great stacking set. It was everything we were looking for

This is our second Samsung washing machine. Our first Samsung washer lasted just over 15 years, so the purchase choice was EASY!!!

Excellent buy. Purchased as a set. Several funtions. Samsung never disappoints.

So far the washer is working great. The installation was done quick with no issues

I wish i could say more positive things about this set. I just don't understand why it didn't clean our clothes well. No matter what i do, and unless i put it on the heaviest load setting, with the most spins,rinses, and hottest temp, it won't even come close!!! What am i doing wrong?? I don't over load it either. My boyfriend is an appliance repair man and he says the front loaders are the worst ever! Ughhh. Super frustrated.

Love this washer. Love the front load option. Works awesome.

love it, took me awhile to decide what I wanted but it's amazing.

Only had it for about a month but so far it works good no issues cleans my clothes really good!

The product is a good value. Staff at the store was efficient and had us on our way quickly.

The service was great. I would definitely recommend Best Buy to others.

What a fantastic washer with cycles that I didn't know about. Will be using this washer for a long time.

Works great! Love using the bluetooth features to set timers and warm my towels

Got a great deal on the price. The stands are a must for this type of washer and the drawers are very convenient.

Great product. Sleek look, perfect cycle options with a perfect price.