See more imagesSamsung - 42” Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
- Model:
- QN42S90FAEXZA
- SKU:
- 6613495
Highly rated by customers for:
See more imagesHighly rated by customers for:
John Posted
This television worked for one hour. The screen went black, and only the sound was present. Unsure if this was the cause, but the gentleman who brought the tv from the back dragged it bouncing it on the ground. When I brought it back, the employees did not believe me. They turned the tv on to ensure that it was not working.
Posted
Hi John,
We’re sorry to hear about the screen issue so soon after setting up your TV. If this happened during transport or store handling, you might want to check with Best Buy to explore your options.
Once resolved, if you have any questions about using or setting up your TV, our team is always here to assist. Reach us at 1-800-SAMSUNG (8AM–12AM EST, daily), or visit the ‘Support’ section of our website to LiveChat with us.
~ Samsung Specialist
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UrbanoL Posted
Bad resolution, im forced to accept the item since i was so tired to keep on returning the previous monitor that i was not happy about.
Posted
UrbanoL,
We appreciate your input on the picture quality of Samsung’s S90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
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JosephB Posted
I CAN'T READ THE REMOTE-IT SUCKS!!!!! NOTHING IS LABLED ''NEVER BUY A SAMSUNG AGAIN"
Posted
Hi JosephB,
Thank you for sharing your experience with us. While the Solar Cell Remote may appear minimal, many buttons offer multiple or long-press functions to help simplify the design without sacrificing functionality. For example:
• Settings/Number/Color: Allows you to easily access your TV's Quick Settings and input channel numbers.
• Volume rocker: Push up/down to adjust volume. Press and release quickly to mute.
• Long-press Volume button: Hold for more than 1 second to open Accessibility Shortcuts.
• RETURN button: Press to go back to the previous menu or screen. While watching TV, it takes you back to the previous channel.
These functions allow for a more streamlined experience without adding extra buttons.
Learn TV Remote is a feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
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GraceS Posted
Best Buy screwed up the delivery and we had to cancel.
Posted
GraceS,
We appreciate you sharing your experience; however, we recommend contacting Best Buy directly to share your feedback.
If you have any questions or need help with your TV once your issue is resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available via the ‘Support’ link on our website.
~ Samsung Specialist
<img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />