See more imagesSamsung - 42” Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
- Model:
- QN42S90FAEXZA
- SKU:
- 6613495
Highly rated by customers for:
Lucas Posted
The image on the tv is spectacular. But unfortunately, the model that was delivery to me had severe marks on the screen even though it was an Open-Box in an excellent state. The returning process was painful and it is still to be fully solved.
Posted
Lucas,
We’re sorry to hear that your Samsung TV arrived damaged. Since delivery-related concerns are handled by the retailer, we recommend contacting Best Buy directly for assistance with correcting the issue.
If you have questions about using or setting up your TV once the matter is resolved, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist
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Lawrence Posted
Great picture, very quirky software. Had lg smart tv before this one. Picture wasn't as good but software was easy.
Posted
Hi Lawrence,
Thank you for your feedback on the S90F software. We recommend that you make sure your TV is up to date with the latest software by going to Settings > Support > Software Update. From there, you can also enable Auto Update for added convenience.
For improved app performance, we recommend running Device Care, which can help by clearing memory and closing background apps. To access it: Settings > Support > Device Care.
If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
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CynthiaD Posted
Home Screen with apps is confusing as compared to the older Samsung tv I had. Bixby feature does not work half time. But picture clear and sound good
Posted
Hi CynthiaD,
Thank you for sharing your Bixby experience. If Bixby is responding too often or not often enough, you may want to adjust the sensitivity level.
Press the Microphone button on your remote, then navigate to: Bixby Settings > Voice Wake-Up
From here, you can adjust the sensitivity to High, Medium (default), or Low, or turn Voice Wake-Up off entirely if you prefer.
If you need additional help with Bixby or voice settings, feel free to contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
<img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Lindy Posted
I was hoping to love this TV. However, the speakers have issues with bass. After trying another of the same, with the same issue, I returned the TV. I have had Samsung products literally all my life and never had this issue before.
Posted
Lindy,
We’re sorry to hear that the sound quality of Samsung’s S90F TV did not meet your expectations. We’re always here to help, and if given the opportunity, we could have assisted with sound adjustments that may have improved your audio experience.
Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.
~ Samsung Specialist
<img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
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