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JuliethC Posted
Excellent product! Worth the money saving water and detergent!!
JefferyW Posted
Never buy open box and get a geek squad warranty when the product goes out they will not fix it and blame it on you i purchased this washer when the motor went out and I needed to get replaced the geek squad employee said that it was my fault it was broken
Posted
Dear Valued Best Buy Client,
To better assist you with the protection plan from Geek Squad, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
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Mzshawty75 Posted
I love it I love it. Works extremely well and fast.
Christina Posted
Love my washer, but the installation was bad, and now it vibrates and moves.
singh Posted
Like quality of product and delivery from bestbuy .
The product looks good, is functional and is so far working great.
YounesM Posted
Always buy quality. We love this machine and we highly recommend
KeishaHLew Posted
I do really like the machine, however, do miss the light I had on my previous model.
Unhappy Posted
My washer shakes so bad & loud it unplugs from wall every cycle & the door flyes open along with the detergent holder. Checked to make sure its level & it was. Just the worst purchase ever. I wish i would have picked another one. I do not recommend unless you want to plug it back in with every wash.
Posted
Hello there,
Thank you for sharing your experience. We understand how disruptive it can be when a washer shakes excessively, becomes very loud during cycles, and even disconnects from the power source, especially after confirming that the unit is properly leveled. We’re here to help guide you through the appropriate steps to address this concern.
Please follow the instructions below to troubleshoot the shaking and vibration issue. When prompted with “Did this resolve your problem?”, select No, Next step to continue and complete the full troubleshooting process, and be sure to click on the embedded links for additional support.
Samsung washing machine is shaking
http://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you need further assistance, you may contact us at the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151720973) to help our team pull up your information.
Thank you!
^Joshua
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DhanK Posted
It’s a number choice of me and my family too don’t let for buy one
MuhammadS Posted
The services and the products are good and the people are humble.
Gadgets4 Posted
Powerful washing machine! Loved that is friendly user and water saver.
ScottP Posted
Good quality washer. Clothes are almost dry after a wash cycle.
Tejas Posted
At times, the motor is loud, as if it is stuck trying to engage. After a minute or two operation continues. Also, there is a sewage smell during draining but no evidence of a leak just yet. Did not have these issues with previous Samsung washer (2010 model), which lasted 15 years.
Posted
Tejas, we understand the importance of a working washer in your home. Let's take care of this.
Below is a guide to help you troubleshoot if your washer is noisy. Please play each sound, and pick the sound that matches the noise you hear from your washer. Kindly click on the embedded word if prompted and watch the video included.
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Here is a guide to help you if your washer is having a sewage smell.
Samsung washing machine or laundry smells bad
https://www.samsung.com/us/support/troubleshooting/TSG01108629/#washing-machine-has-a-sulfur-or-sewage-smell
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150366614) to help our team pull up your information.
Have a great day.
^Camille
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HermelindaM Posted
Exelen servise im satisfactory recomendable product
ChanteS Posted
Looks good and works great. Energy efficiency at it's best.
Fred Posted
I love it it's the best has a quick feature which literally is fast and gets the job done
DincerO Posted
Excellent washer and dryer. It looks so unuque and great
GeovaunieR Posted
Amazing condition for the marked low quality open box. The item works perfect without flaw.