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Olga Posted
I like how the washer isnt hard to handle and the quality is well made.
JordanB Posted
It does the job and be very careful with the hinge on the door and the rubber seal on the inside. I’ve had to to get repaired and just got the set in Jan 2024 and here it is July 2024.
Posted
Hello JordanB,
We appreciate the review about your overall experience with one of the washers.
Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
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ReneM Posted
The best service a returning customer for sure thanks
JasonM Posted
Love these washer and dryer. These things are awesome. Great price and great quality
Speaker Posted
Washes extremely fast. I highly recommend this one. Add geek sqaud insurance just in case.
Tito Posted
Very quiet washing cycles, detergent savings, great technology
RaymondR Posted
I gave this item a 3 out of 5 due to the washer door not being reversable. I have them stacked, and the open in opposite directions, so it is super awkward when trying to switch the loads.
Posted
Hi there, RaymondR.
We understand your frustration if you find that your washer door cannot be reversed. This is a great suggestion, and we appreciate your input. We will forward your suggestion to our engineering team to see if adding an option to reverse the washer door could be an option for future models.
Have a great day.
^Camille
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AlyssaR Posted
Great product! Always love my Samsung appliances! Wouldn't go any other way!
CaseyW Posted
Awesome cant complain good buy would sttingly recommend
EvaS Posted
Looks great, operates smoothly and quietly ! Great on time service!
TroyL Posted
Smart control is a little weird in that it doesn't stay on after you open the doors, but it washes great.
RandiD Posted
Stunning washer and the quality is fantastic. Would recommend!
Santhoshkumar Posted
Awesome product, works great and very user friendly
PaulWistl Posted
She wishes it had a permanent press cycle. That’s probably old school thinking.
PrincessLeia Posted
4 stars mostly because it turns out I don’t like front load washers. I wish I had gotten a top loader.
ClaudiaA Posted
It good but have to put a little low cause if dont it start to leak
Bish Posted
I love to play with Wi-Fi. Door are right and left easy to open
LillieW Posted
I wish I could give zero stars. I am extremely unsatisfied with Best Buy and Samsung. Best Buy sold me a lemon and will not assist with a replacement or a refund. I purchased a Samsung washer and dryer set from Samsung and less than 2 months later the washer stopped working with my clothes locked in the machine. I contacted Best Buy but they could not/would not help. They referred me to Samsung and it’s been a nightmare. Samsung has sent 5 technicians out and none of them have been able to fix they continue to show up with the wrong part and have to reschedule. The last technician came out on 1/5/24, had to use my WiFi to connect and after troubleshooting realized he had a defective part. I am almost a month without a washer and am awaiting Samsung to call me with the next appointment. I will never again purchase a Samsung product and definitely will never recommend their products. Finally, Samsung’s no service department is a joke and are no help at all. I’ve spoken with at least 10 representatives who have no clue how to help but they are very good reading from a script.
Posted
We understand the disappointment of going through all this with your washer, LillieW.
We suggest contacting us via the options below to speak with a live representative to assist you better in rescheduling the appointment.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
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MariaS Posted
I love this washer. My favorite feature is the steam option.
GloriajovanI Posted
The best purchase I could make this is the best I've ever had