See more imagesSamsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
- Model:
- WF50BG8300AVUS
- SKU:
- 6507594
Highly rated by customers for:
See more imagesHighly rated by customers for:
LillianM Posted
The wager was not filling up with water. The repair man said it needed a new input valve. I don’t know if I should send it back or have it fixed. I paid a lot of money for this and don’t want problems in the future.
Posted
We are glad to receive your review, LillianM.
Samsung washing machines are high efficiency (HE) and use significantly less water than previous generations while still getting your clothes clean. If water isn't entering your washing machine, it will typically display an error code. For other issues, the steps on the link below will help you get your washer washed again.
Samsung washing machine water fill issues.
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-water-at-all
You can also watch the video link below about what to check if a Samsung washing machine displays 4c or NF error codes.
https://www.youtube.com/watch?v=VqeR264Z4Mc
I also shared the model's user manual link below. You can check the troubleshooting guide on pages 52 and 56. On pages 24-26, you can also check the connection of the water hose.
https://downloadcenter.samsung.com/content/UM/202301/20230103165029519/WF8300B-MD_UM_DC68-04355B-02_EN_CFR_MES.pdf
The proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure of less than 20 psi (137 kPa) may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing the washer to turn off. You can check this article on the model's user manual link above on pages 19-20.
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145676513, which will help our team pull up your information.
^Rainly
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TerryG Posted
Worst experience ever! Been delayed twice and had to call to find out myself both times!! Haven’t been compensated or anything! It’s been 3 weeks! I already got rid of what I had..
Posted
Dear Valued BestBuy Client,
We can understand your disappointment with your washer's delayed fulfillment. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can answer your questions and transfer you to your local store to help you track your order and answer your other concerns.
Have a great day.
-John
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Professional Posted
Sent a complete RUDE JERK who could'n speak English. Ended up throwing him out of my home. He should be FIRED ! !
Posted
Dear Valued BestBuy Client,
We understand what you went through with your washer's delivery experience. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with your recent purchase.
Have a great day.
-John
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cory Posted
The washer went out a year after buying and now dryer is out. Ill never buy any samdung or buy from best buy!
Posted
We understand how you feel about the condition of your appliances. Let's help you, Cory.
We would like to speak with you personally to gather more information about the washer and dryer so we can best assist you with this.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147560728, to help our team pull up your information.
Have a great day!
^Chrystel
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TamniquaF Posted
They was delivered and the door was broken had to wait 3 weeks before they could order more n delivered every upset
Posted
Dear Valued Best Buy Client,
To better assist you with the delivery of your Samsung washing machine model, please contact Best Buy's customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
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Serg Posted
Nice but not efficiant we are thinking of returning the washer and drier cause we are bot happy on how the washer is super loud and doesnt wash the clothes right
Posted
Hello Serg,
We understand how disappointing it is to have a noisy washer and not wash the clothes properly. We're here to help.
Below is a troubleshooting link when the washer is noisy. Browse through the guide and choose the noise that is similar to the one your washer makes. We recommend watching the video attached to this guide from start to finish for more helpful tips.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Here are the links to helpful tips if your washer does not clean the clothes properly. The first link also includes resources for the washer's cycles and settings, a guide on choosing the suitable detergent, instructions for leveling the washer, and steps to take if the unit displays an error code or if clothes are stained or damaged.
Clothes are not clean after washing in the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
For clothes to always come out clean, we have provided another guide you may check for more information.
Get cleaner clothes with your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00084866/
You may also refer to page 52 of the user manual for other recommended actions when the washer is noisy.
https://downloadcenter.samsung.com/content/UM/202312/20231227151358350/DC68-04355B-03_IB_WF8300B-MD_EN_CFR_MES_231227.pdf
Lastly, here is a link with details to learn the recommended load size for your washer for reference.
The best laundry load size for your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00080262/
The best laundry load size for your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146702578) to help our team pull up your information when you message us.
Thank you.
-Angelica
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Sjpatel0216 Posted
First test load when trxh came to install was fine. After that every other load we did hsd constant beeping and different errors. Returned this weight. Stay away
Posted
Hi there, Sjpatel0216.
Thank you very much for your observation of our washer. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Camille
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DianaM Posted
The washer doesn’t finish a full cycle, it continues to wash or it just stops that’s why I am returning it.
Posted
Let us go ahead and get the washer back on track, DianaM.
Please see the link, hyperlink, and watch the video for steps to get the washer back on track and click on the "NO, I NEED MORE HELP" if the previous step is completed and the washer is still not completing the cycle.
Samsung washing machine won't spin or won't stop spinning https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Please see additional information on page 54 of the manual under the "The washer stops" section.
Manual
https://downloadcenter.samsung.com/content/UM/202306/20230630144043054/DC68-04355B-03_IB_WF8300B-MD_EN_CFR_MES_230626.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146035269) to help our team gather your information.
Have a great day.
^Charles
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MerissaC Posted
If the washer itself didn’t bounce all around the laundry room on the spin cycle it would be a great washer
Posted
MerissaC, we would like to make doing laundry an enjoyable experience. Let's assist you with your washing machine.
If your washer shakes or bounces, you can easily troubleshoot the issue by following the simple steps in this link. Please click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic and watch a video tutorial.
Samsung washing machine is shaking https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146645370) to help our team pull up your information.
Have a great day.
^Camille
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RodneyR Posted
Noisy, makes loud banging sound. Have exchanged this product twice and the issue is present in both washing machines.
Posted
RodneyR, we care about improving the performance of your washing machine. Let us help you.
Here is a guide to help you diagnose the banging noise your washer is making. Please play each sound and pick the sound that matches the noise you hear from your washer. Kindly click on the embedded word if one prompt and watch the video included.
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147113271) to help our team pull up your information.
Have a great day.
^Camille
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Sash Posted
Overall this washer is great. It’s sleek, modern, efficient, and easy to use. I have had it since 2022 with normal issues. It needs to be drained from time to time and you need to keep the rubber lining clean on the door. I am having an issue with water pooling after a wash inside of the washer. I will be seeking help from Best Buy on the matter.
Fantastic Posted
Washer is very complicated to use! I do not recommend To Buy
Posted
Hello,
We understand your difficulty using the washer. We're here to help.
We have provided the user manual for your model. See pages 36-42 for more information about operating the washer.
https://downloadcenter.samsung.com/content/UM/202401/20240124193544276/DC68-04355B-03_IB_WF8300B-MD_EN_CFR_MES_240123.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147374549) to help our team pull up your information when you message us.
Thank you.
-Angelica
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Kpmpeters Posted
Called on day of delivery that washer was damaged and couldn’t deliver
Posted
Dear Bestbuy clients,
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
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Wtevs Posted
Zero stars person did not install washer correctly so the washer leaks! I have to wait 5 more days for the next appointment. Complete waste of money and time!
Posted
Having a washer is a practical way of saving time in doing our laundry and we understand that, Wtevs. Let us try to help with the leaking.
Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied.
Samsung washing machine is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
See page 55.
https://downloadcenter.samsung.com/content/UM/202301/20230103165029519/WF8300B-MD_UM_DC68-04355B-02_EN_CFR_MES.pdf
To better assist you with the appointment, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145359221) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
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SergioA Posted
Bad service from sales person and helpers………………………………………………………………………..
Posted
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
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Poor Posted
After waiting 4 months for delivery they could not set it up because they had the wrong parts….
Posted
Dear Valued BestBuy Client,
To better assist you with the installation, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
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JenniferS Posted
Great love different setting big enough great color
bVessels Posted
Best Samsung appliance so far. Have replaced several appliances with this brand due to my wife preferring how they look (fridge, dishwasher, microwave, washing machine). This one is by far their best. Each other one has major or small issues with it. This one is just a nice big washing machine that does the job. My only problem with it so far is that it sometimes struggles when you have really, truly filthy things to put through it, it can take a few rewashes. (my toddler puked the bed; stomach virus. had to wash the world's filthiest kids' blankets, took several retries on "heavy duty"). But for every day use, this one really is a pretty good deal.
Yogesh Posted
Be honest I’m not recommending for Samsung washing machine
Posted
Yogesh, we want to speak to you directly and get more information about your washer for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146650217) to help our team pull up your information.
Have a great day.
^Camille
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JamesC Posted
Would be nice to wash my clothes in this but the earliest they could send it to my house is six weeks out.
Posted
Dear Valued Best Buy Client,
We're glad to know that you want to wash your clothes with one of our Samsung washers, and we appreciate you informing us when they could send it to your house.
To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
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