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KatherineK Posted
I’ve had this machine for about a month. I stupidly did not add a warranty to it. I was told the cost of fixing it is relatively the same as a new machine because of the new technology, like everything. So depending on if it breaks on me in the next 3 years, I may change my stars. However, Samsung products have been typically reliable for me, so I’m hopeful. It has cleaned really well. We have a lot of tough laundry and it’s done really well. I thought a sanitizing feature would be on it? It’s not. That would be my only complaint- but there is a heavy cleaning feature, so I use that and things come out very clean. I have not yet used the steam feature but i will a lot. I love that it has it. It’s beautiful. I got the rose gold knobs. A very nice extra for a hard working machine
JuanM Posted
Washing machine works great , easy to use able to wash heavy liads
ReginalS Posted
Was leary of front load washer but am glad i got it now. Very simple setup. Washes quietly also
SheritaM Posted
Good set for the price,great color quiet washes great
BrandiC Posted
Excellent product, works efficiently and looks great
LeeL Posted
this washer has been awesome. been working great and being able to connect with my phone has been very helpful to know when cycles are complete or if there is an issue.
VincentM Posted
Very quiet and programmable to what you want to do with your clothes. The color is exactly what we wanted and it has been worth the wait.
user810492 Posted
Washes great after taking out the shipping bolts we did not remove the shipping bolts for the first 2 weeks and their is a big whole on the wall from the washer moving so crazy but washer great overall
RaulB Posted
I love this product is more than what I expected. Elegant and super strong
user919052 Posted
Super nice washer. I'm very happy with it overall. I do wish it allowed you to change things after you've pressed start, but maybe I just haven't figured that out yet.
user422491 Posted
We are more than happy with our purchase! Not only is it elegant and nice to look at, but they work great! We love all of the settings that they have.
RevCBM Posted
Actually pretty simple to use and so far has been doing it's job. They are not too loud, and definitely slick looking.
MarionC Posted
Not sure what to say I bought a brand new Samsung washer and dryer and 2 weeks later the dryer broke down and I'm waiting for it to be repaired the washing machine still seems to be working fine still very disappointed to spend that kind of money on and appliance and less than 2 weeks in something breaks
Posted
Hi MarionC,
We understand how disappointing this must feel. You purchased a new washer and dryer, and the dryer stopped working after only two weeks. That is not the experience you expected.
We are glad the washer is working well, but we know waiting for a repair can be frustrating. Our goal is to have your dryer working properly as soon as possible. We are here to help.
If there's anything we can do to help or if you'd like to discuss your experience further while waiting for the technician, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number 1152189394 to help our team pull up your information when you message us.
-Diana
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Ladylaw Posted
This set is very user friendly. Not to mention it is beautiful. The delivery men were kind and helpful. It is also super quiet.
DameinR Posted
Great product everything works great. Does a great job with all clothes
user450806 Posted
My dad purchased the same model but is a few years older. I followed suit and this washer and its dryer perform better/smarter than previous models!
JesseB Posted
Works good . There is only one thin* I don’t like about it. The door does not switch from side to side.
Maverick311 Posted
Great product. Super easy to use and installation was quick. Very convenient with the app when busy doing other chores
EswariA Posted
Very good Very good Very good Very good Very good Very good
Amir Posted
Good size and easy to use with lots of options to wash