See more imagesSamsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry - Brushed Black
- Model:
- DVG50BG8300VA3
- SKU:
- 6507598
Highly rated by customers for:
See more imagesHighly rated by customers for:
Pinaculo Posted
Dryer ok, but was delivered with scratches on the screen, not very happy for the service I paid for. Maybe came from floor sample who knows.
Posted
Dear Valued BestBuy Client,
We understand what you went through with your dryer's delivery experience. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about their delivery damage policy.
Have a great day.
-John
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Zacks Posted
We purchased this dryer and the matching washer exactly 6 months ago and it was great. Big capacity, quiet & efficient....until this week. The dryer randomly stopped producing heat. Literally, no heat at all! There was no lint build up or anything like that and no issues with our gas valve. We first called Samsung directly who was working on it for 6 hours today, but the technician couldn't repair it and advised he'd come back a different day with additional parts which is frustrating since we need dry clean clothes for our kid (Toddlers are very messy with their food!). I really hope they can fix it asap. Thankfully, I purchased Total Tech protection so Best Buy can replace it for free if it is unable to be repaired. Hopefully, manufacturers stop producing appliances that are made to break. I say all this because it is a fantastic dryer when it is working. Maybe I just received a faulty one, but who knows. Beware.
This review is from Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry - Ivory
JohnD Posted
Looks nice and has high capacity. However normal or any of the “sensor dry modes”. So far putting things in a few times to get them dry. Timed dry works better.
Amanda Posted
Looks beautiful but Dryer doesn’t dry. Small load going, literally a towel and 3 pairs of jeans, end of cycle and still not dry. Try to run another cycle and it shuts off after 5 mins. Even after unselecting Eco option. Wish I bought something else.
Posted
Amanda, we aim to provide you with a hassle-free experience using your dryer. Let us help you.
Below is a link to help you with your dryer not drying your laundry completely. Please choose the option that best fits your experience. Kindly click on the embedded word and watch the video if prompted.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148839914) to help our team pull up your information.
Have a great day.
^Camille
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ButWhy Posted
Will never buy another Samsung appliance. Purchased this with the matching washer and they’ve been nothing but trouble. Yes it dries the clothes, but Samsung installed an incorrect electrical panel so all the lights light up incorrectly. It’s more of a nuisance, but you’d think they’d have figured it out by now. The replacement part is backordered for so long that Best Buy stopped trying to help us with it and told us to contact Samsung directly.
This review is from Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry - Ivory
Posted
Hi There,
We're here to extend assistance to get your dryer operating at its best!
We would like to speak to you directly to have your unit inspected to determine how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145830571, to help our team pull up your information.
Have a great day!
^Chrystel
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RoxanneS Posted
I’m guessing the steam part works but not holding my breath! Average dry time even for microfiber towels that are quick drying is two hours! A regular load of shirts closer to three hours! For 22 days now I have been wishing for my old dryer! Yes, I got a new dryer duct. Yes, I have tried numerous settings. If you have all day to do a single load of laundry then this is the dryer for you!
This review is from Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry - Ivory