See more imagesSamsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry - Brushed Black
- Model:
- DVG50BG8300VA3
- SKU:
- 6507598
Highly rated by customers for:
See more imagesHighly rated by customers for:
BrendaA Posted
It's okay, too many choices and need to install steam and sensor attachments to experience full benefits.
This review is from Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry - Ivory
Posted
Hello BrendaA,
Thank you for sharing your thoughts about your dryer. We understand that having many cycle options and additional features can feel a bit overwhelming at first, and we’re here to help you get the most out of your appliance.
To better understand how each feature works and how to use the available options to your advantage, please follow the guide below and click on the embedded links for additional support:
Cycles, settings, and features on your Samsung dryer
https://www.samsung.com/us/support/answer/ANS10001020/
If you’d like further assistance tailored to your setup or preferences, feel free to reach out to our support team through any of the channels below, and we’ll be glad to help:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151470671) to help our team pull up your information.
Thank you.
^Camille
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Timothy Posted
Gas dryers are overpriced because of CA mandate to remove gas hook ups. Takes 2 cycles to dry heavy loads (blankets, jeans, etc)
This review is from Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry - Ivory
Posted
Hi Timothy,
We understand your disappointment with your dryer not fully drying clothes in one cycle. Let us help.
Here is a link for troubleshooting steps for your dryer that is not drying clothes, kindly watch the video and click the embedded words.
Clothes are not dry after using Samsung dryer.
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147223755) to help our team pull up your information when you message us.
Thank you.
-Ricardo
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JeffD Posted
Very noisy. Looks nice on the front, and Ive been happy with other Samsung Dryers I have, but this one seems a bit cheaper on the inside. Dont purchase if you are putting somewhere noise is an issue
Posted
JeffD, we understand how inconvenient it is to deal with a noisy dryer. Let us assist.
Below is a link with information about the sounds a dryer creates. Please browse the guide and select the noise that is similar to what your unit makes. Please click on the embedded word if prompted and watch the included video.
Samsung dryer is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Should you need more assistance in providing feedback on the customer service you spoke with, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148788772) to help our team pull up your information.
Have a great day.
^Camille
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JayElle Posted
Nice unit but arrived broken. Made a loud noise when in use. Does not dry very well. Hope it's because it's broken. Good news is, the delivery rep ordered a new one and it is being delivered in a few weeks. I hope this works. If not, I stand by my 3-stars.
This review is from Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry - Ivory
Posted
We know how you feel about the dryer status when it arrived and how it performs, JayElle.
We recommend contacting our Support Team via the link below to speak with a live representative to assist you better should you need to follow up on the replacement status.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
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MikeS Posted
We bought a scratch and dent model. The machine made a thumping noise on every revolution of the drum and didn't dry our cloths on any of the different cycles. We took the the machine back after 8 days and BB was great on the return. Full refund on our purchase.
This review is from Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry - Ivory
CynthiaP Posted
The dryer works well but have a problem when drying delicate clothings. If i want extra time on it it only gives me 5 minutes then it turns off, so i have to constantly turn it back on.
Posted
CynthiaP, we know the importance of having an operational dryer at home. Let us help you.
Below is a link to help you if your dryer stops unexpectedly. Please click on the embedded word and watch the video included.
Dryer cycle ends too quickly
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146652322) to help our team pull up your information.
Have a great day.
^Camille
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AmandaL Posted
It's beautiful but it doesn't dry my clothes all the way?!?? It also has sensors so even if I take it for another spin it thinks the clothes are dry and they're still damp.
DisappointedCustomer Posted
If someone thinks that they can purchase this produce without the proper stacking kit, you are WRONG! Someone from GeekSquad apparently ordered the right kit… only to find out that he ordered a BeSpoke stacking kit that did not work for the set. That was after I was told that I didn’t need a stacking kit. You can only imagine how upset I am about the situation. After two failed deliveries between 4/8 and 4/10, and another failed order from 4/2, I am over this. I have never been disappointed in Best Buy service… this is ridiculous.
Posted
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
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