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AranA Posted
This is the second Samsung laptop I have owned. This one's advantages are that it is very light, good price, looks great and performs well with my development environment requirements (IntelliJ, Apache Tomcat & LAMP stack). The two previous ASUS laptops I have owned were faster on startup and responded much faster to input, even though this one has a latest Intel processor that is supposedly faster. The laptop graphics card cannot be upgraded, however not necessary. Setting up was entirely automated which perhaps is good for some people, however I prefer to do so manually and choose what is right for me as opposed to having
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Hello AranA, thank you for sharing your feedback on your Samsung Galaxy Book4 360. We are happy to hear you are happy with the weight, appearanace, and performance of your new laptop. We have available online the full device manual if you are looking to adjust any of the settings that were enabled during the setup process. You can also reach out to the Samsung Support Team at any time with questions or if you would like any assistance with your device. Thank you for being a Samsung customer. -Elizabeth
MaddyN Posted
I’m an Apple user, but wanted to try Samsung. The screen was beautiful, it felt solid, and ran very well. I really liked the thought behind a 2-1 laptop, but in reality it was kind of a mix of all the bad things about laptops and tablets combined. The palm rejection while using the S pen didn’t work well. The battery was supposed to last 24 hours, but I never got it to last more than 12. The worst part is that because it is a 2-1 laptop, there is no possible way to get spellcheck on the Samsung notes app.
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Salutations MaddyN, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Book4 360. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please feel free to review, "Reduced battery life on Samsung PC" and "Touchscreen issues on your Samsung PC" to help resolve what you may be experiencing with your PC. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra
CHAZAHC Posted
The Screen is Phenomenal, although the battery life and the speed does not match the price at all. Lags and Jitters are inevitable(even from lots of chrome tabs)... not suited for editing purposes or heavy loads. The Screen is Beautiful for Movies and the Speakers are one of the best in the market.
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Greetings Chazahc, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4 360. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Reduced battery life on Samsung PC" and "Samsung PC runs slowly or freezes" to help resolve what you have described to be experiencing with your PC. If you would like further assistance afterward, do not hesitate to reach out to Support. We're happy to help! Thank you for being a valued Samsung customer. - Debra
FrederickT Posted
I'm own Samsung devices (S24, galaxy watch etc) and I wanted to get this so I can enjoy the benefits of being in the ecosystem. Unfortunately despite getting it on sale , I have to return it the next day due to excessive fan noise and bloatware on the system when setting it up for the first time.
Keyle Posted
I got this open box for about $455 after tax pretty happy with it for that price but lemme tell ya if I had paid for the msrp they ask for this, i'd be pretty upset. battery life is terrible, performance is so so, dont be fooled that it has an I7 not all i7s are created equal... the middle the screen in between the hinges has enough flex when its in tablet mode to give me some anxiety. if you can nab one for around $600 its great
WorthReading Posted
Good product light touch sensor is terrible. Second Samsung, unfortunately same priblem
This review is from Samsung - Galaxy Book4 360 2-in-1 15.6" FHD AMOLED Touch Screen Laptop - Intel Core 7 - 16GB Memory -512GB SSD - Gray
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Good day WorthReading, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Book4 360. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device but before we can do so, we need more details than we currently have available. Please feel free to contact Support at your earliest convenience for further assistance with troubleshooting your PC. Thank you for being an unwavering Samsung customer. - Debra
JoseangelB Posted
Good computer, but the screen quality is poor. It cracked while I was putting it back in my backpack with the lid closed. Pressure on a closed lid should not damage the screen.
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Hey there JoseangelB, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4 360. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer extended warranty options that would provide physical damage protection to your Galaxy devices. If you would like to share additional feedback with us regarding the durability, functionality, or performance of your Galaxy Book4 360 or if you have any questions for us, feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
VinnyShan Posted
It’s a decent laptop but screen resolution is not that great ..
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Aloha VinnyShan, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Book4 360. We appreciate your candor as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. You can adjust the resolution on your PC by: 1. Select the Start icon → All → Screen Recorder. The screen recorder toolbar will appear on the top of the screen. 2. Select the Settings icon. The Settings window will appear. 3. Select Video and select the resolution you want under Video resolution. You can set the video resolution only when recording in full screen mode. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance with troubleshooting your device. Thanks for being a valued Samsung customer. - Debra
Mickeyyasha Posted
It’s thin easy to handle and carry and feels so sleek
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Howdy Mickeyyasha, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Book4 360. We appreciate your candor as we make every effort to improve the design and functionality of our product line. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please feel free to contact Support at your leisure. Thank you for being a valued Samsung customer. - Debra
Kitchenaid Posted
I didnt like the keyboard and overall setup compared to the Lenovo so i switched back to Lenovo, Charger wasnt long enough just overall not satissfied with it,
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Howdy Kitchenaid, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Book4 360. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available regarding what you may have experienced with your Galaxy Book4 360 and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support if you would like to share any ither feedback with us or if you would like any further assistance. Thank you for being a devoted Samsung customer. - Debra
MattW Posted
I like my galaxy book 4 overall but it has some problems. It runs well, the battery lasts for a long time, its quiet, and the screen has great resolution. But the addition of a number pad on the keyboard is so annoying. When your use to the backspace, enter, and shift keys being at the right end of the keyboard and then they add a number pad that shifts all the keys over a couple inches to the left it makes it significantly harder to type on. Theres never been a time in my life where I’ve thought a laptop’s number keys were too hard to use and it needed a number pad. It’s just such an unnecessary addition. Also, who thought it was a good idea to put the speakers on the bottom of the laptop? If you have it sitting on a desk or your bed then the sound gets muffled. If you like mac books but one of the workers trys to convince you that this is basically the PC verison of a mac book but cheaper, don’t listen. Just stick with what you already like.
HonestJohn Posted
This is a large laptop. The benefit is obviously a nice large screen (more later). The disadvantage is weight. While 3.3 pounds may not sound like a lot, for those used to one of the many, smaller laptops this one will feel heavy. I applaud Samsung for its packaging. Virtually all is recyclable cardboard that does an excellent job of protecting the laptop in transit. While keyboard “feel” is a matter of individual preference, I found the keyboard spongy, lacking a precision feel. I’d recommend trying it before selecting it. The trackpad worked well and will feel familiar to anyone who has used one previously. I still preferred the ease of an external mouse. A minor but nice trick is that the computer turns itself on when the lid is opened. (Should that fail for some reason, there is a power button.) The computer really shines when it comes to display. The screen’s size make viewing easy and the display is vivid without being glaring. As with most Windows PC, the user can adjust display settings to taste, but I found the default to be perfect. The touchscreen is sensitive, and quick to respond. However as with many laptops, when tapped, the screen “gives” a little at the hinges so the touch effect was somewhat negated. Not a big deal. The screen’s noticeably large viewing angle requires a privacy screen for anyone doing confidential work in close quarters such as an airplane seat. In sum, it’s a good laptop. Except for the quality of the screen, I found little to distinguish it from others, but for someone looking for a solid computer and doesn’t mind the tradeoff of weight for display size, it’s a good choice.
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Hey HonestJohn, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book4 360. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us regarding the performance, functionality, or durability of your device, feel free to reach out to Samsung Support. We're here to assist you in every way that we can! Thank you for being a trustworthy Samsung customer. - Debra
BradleyB Posted
Laptop is fragile! Get the extra warranty! My screen doesnt work. Thankfully it still connects to a monitor.
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Hey BradleyB, we appreciate your feedback on your Samsung Galaxy Book4 360. We understand how important your laptop is to you every day. We would be happy to help you with the display of your device to restore the full functionality. Please, reach out to the Samsung Support Team to assist you with your device and review all options available to resolve the matter with your display. Thank you for being a Samsung customer. -Elizabeth