See more imagesSamsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Graphite
- Model:
- SM-X210NZAEXAR
- SKU:
- 6566196
Highly rated by customers for:
See more imagesHighly rated by customers for:
DAVIDH Posted
This is the second one we have purchased. Fool me once shame on you, fool me twice shame on me. The port charger on this is crap. This was protected and treated very well, never dropped, no liquid damage, no nothing and 1 mo after warranty expired it stopped charging, just like the one before it. Spent 1 hour on the phone with Samsung who agreed to look at it, paid $10 to get it to them because there was a discrepancies in what she told me UPS woud do and what UPS actually did (shipping label vs QR code). Once it got there, it's like the conversation never happened. The didn't ever look at it and sent it back....well played Samsung. I will never buy a product from you again.
Posted
Hey there DavidH, thank you for taking the opportunity to share your experience with using the Samsung Galaxy Tab A9+. We appreciate your feedback as we strive to improve the performance and functionality of our product line. As you know, Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your tablet but we need more details regarding what may be occurring with your device before we can properly do so. Please feel free to contact Support at your earliest convenience if you would like further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
TRUCB Posted
No full functioning port. Limited on downloading. Purchased for a trip to do work and for entertainment and couldn’t connect portable monitor for presentation. Also couldn’t load my hobby games after being told I could. Was a week to long to return tablet.
Posted
Hi there Trucb, we appreciate you sharing your feedback on your Samsung Galaxy Tab A9+. We completely understand how important specific features are to you when using a device. We would be happy to help ensure you have the best experience possible with your device, and recommend taking a look at the full device manual available online. We also have the Samsung Support Team that can answer any questions and help you best align your device to your needs. We appreciate you being a Samsung customer. -Elizabeth <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Stephen Posted
DONT WASTE YOUR MONEY ON THIS DEVICE Possibly the worst technology investment I ever made. Battery life is abysmal and charging time just as bad. The term "smooth scrolling" does not apply. The screen is "jerky" and lags between screens. Well over half the time, I get a "cannot load media" when trying to stream. If the unit has been off for a day, when it's restarted, it delivers all the notifications from the previous day, even though they had been cancelled on my phone. It takes over four minutes to load a web-based app that loads on my Samsung Galaxy phone in about 15 seconds. I bought an SD card to increase storage, only to find that you cant store programs or apps there - so it was a waste of money since all my data is cloud based. This was recommended to me as a "good quality low budget tablet." I found out that you get what you pay for!!
Posted
Aloha Stephen, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have some free time in your schedule, check out, "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," and "Get the most out of your Galaxy phone or tablet battery" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. You can get smoother scrolling and more realistic animations by increasing the screen’s refresh rate. Here's how: > From Settings, tap Display > Motion smoothness. > Tap an option, and then tap Apply. Feel free to check out, "MicroSD cards and your Galaxy phone or tablet" to learn about what type of microSD card would be best for your needs as well as what content can be transferred. Withotu having more details available regarding what you may be experiencing with your tablet and without being able to probe further, I recommend contacting Support for further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Hotshot Posted
Half of the screen goes black or has lines and the touch screen stops functioning. This happens intermittently but makes the tablet unusable. I am having a hard time finding how to get this repaired under warranty from Samsung who want to charge over $100 to repair the device.
Posted
Aloha Hotshot, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Tab A9+. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please check out, "Blank or black display on a Samsung phone or tablet" and "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you have described to be experiencing with your tablet. If you would like any further assistance afterward, please let us know by contacting Support. Thank you for being a staunch Samsung customer. - Debra <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Debbie Posted
Best Buy customer service is the worst. We have been very good customers of Best Buy over the years (televisions, computers, printers, etc.) I ordered this a Samsung tablet for my husbands for his birthday. It arrived July 12 and I gave it to him for his birthday in early August. It would turn on and you could play games for a while, then the screen would go black. It would eventually come back on, but you do not know for how long. We took it back to the North Olmsted store. The clerk said no problem, they would exchange it. Then he said oops, there is a 14-day limit on returns. He called the manager who said too bad and refused to talk to us. When I got home, I called customer service and got the "Too Bad" answer. The moral of the story is "Don't buy a present from Best Buy because you will not be able to return it if it breaks or doesn't work.
HassanHijazi Posted
Bad Battery despite “excellent” condition Leaks battery really really fast, like 5-7% or more in the space of 30 minutes. I should have checked the battery more properly instead of just looking at an app say the battery is good.
Posted
Hi there HassanHijazi, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as we continue to improve our product line based on consumer feedback. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you may be experiencing with your battery life. Let us know afterward if you would like further assistance by contacting Support. Thanks for choosing Samsung! - Debra <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
SusanB Posted
I truly HATE this tablet. I have a Samsung Chromebook (my 3rd one) that I was using for work (home health nurse) but needed a touchscreen. Bought this thing and it has been nothing but problems. I've been to the local Samsung "Experience" store numerous times, but they aren't very helpful. Just want to sell you products. As soon as I can afford it, I'll dump that tablet in the nearest garbage can. It is not worth my sanity. I hate hate hate hate it! (and I'm typing this on my old, trusty chromebook. AND PS: Those "optional" things below - battery, display, etc., don't paint the whole picture. Those things are OK. I still hate that thing.
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Hi there SusanB, thank you for sharing your experience with using the Samsung Galaxy Tab A9+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your tablet, but we need more details regarding what you may be experiencing with your device before we can do so. Please reach out to Support at your leisure if you would like any further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Jorge Posted
Sadly, I can't recommend this tablet, unless you are buying as a streaming device for a kid, and definitely not for playing games. I wanted to use it for very basic work tasks (emails, reading PDF files, minor document editing, etc.) and it couldn't handle that.
Posted
Salutations Jorge, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Tab A9+. Your valuable input is appreciated as we make improvements on the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down" to help resolve what you've described. If you're int he market to upgrade your device, be sure to check out the Galaxy Tab S11 Ultra. This tablet offers top-tier performance and an immersive display that handles gaming well and also allows you the freedom to be as productive as you'd like. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support. We're always happy to listen and work toward a better experience for our customers. Thanks for being a valued Samsung customer. - Debra <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Musician1 Posted
My wife selected this tablet, thinking it similar to others she had, because of sale price. Turns out she didn't like the larger size - too cumbersome, and the tablet is so slow and has so many problems only experienced when others were old, she thinks it's used and not redone. We had ordered online and they made us wait forever because they couldn't find the one that was supposedly in stock.
This review is from Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Silver
JohnS Posted
Ive had this item for only a few months, and already have problems. The battery has gone kaput. It stopped turning on completely. Ive tried keeping a charge on it but no luck. It worked fine until i left it alone for a few weeks and the battery ran out completely. But since then no matter what i do i cant seem to get any life, or it even to turn on. Never had an issue before the battery running out completely.
Posted
Hi there JohnS, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to check out, "Samsung phone or tablet unexpectedly powers off" and "Samsung phone or tablet will not power on or off" to help resolve what you have described to be experiencing with your tablet. Reach out to Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Robin Posted
Look elsewhere for a tablet because this one isn't it. Glitchy, twitchy & freezes up. It charges really well which is a plus as your gonna be wasting time & effort waiting for this tablet to snap out of the fog & start performing. I absolutely hate Apple but if you want a tablet.......
Richie Posted
Defected tablet Best Buy do not cover after the 14 days so bad service
Posted
Aloha Richie, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Tab A9+. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty on your tablet for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your new device but without having any details available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
PGAS Posted
I bought the exact model from another store. 1st one would not charge the battery. I took that one back and bought another one. I loved it at 1st, 4 months later the battery stopped charging. I can't find the receipt and the store said I had to produce the receipt if I wanted a refund or exchange. Now I'm looking for a different tablet. Good luck to everyone who bought one, hopefully, you will not have any problems.
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Hey there Pgas, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy phone or tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX, there are a couple of things that may be causing the problem. For example, you may simply need to replace a worn-out USB cable, or make sure you're using the correct charger. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a valued Samsung customer. - Debra <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
fredreed Posted
Completely terrible. Don’t buy this. Even if you add a SD card you can’t add anything to the card it won’t let you. It’s garbage. Avoid at all costs. There’s better tablets out there.
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Hi Fredreed, thank you for sharing your experience of your Samsung Galaxy Tab A9+ with us. We know how frustrating it is when your device is not operating as intended or expected. We would love to assist you with any frustrations you are experiencing, and recommend reaching out to our team of experts through chat at your convenience for assistance directly. We appreciate you being a Samsung customer. -Elizabeth <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Astro727 Posted
1. Takes too long for anything to load. 2. It sometimes doesn’t turn on, resulting in pressing multiple buttons to force a reboot. 3. Has audio problems when it comes to using headphones or anything plugged into it. 4. Sometimes unresponsive to touch. Would much rather have bought an iPad or a Mini PC rather than this. At least with those I’ll know the quality I’m getting.
CarolH Posted
Did not supply wall plug to charge device. Support was no help so I returned the product.
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Hi CarolH, thanks for taking the time out of your day to share your thoughts with us about your experience using the Samsung Galaxy Tab A9+. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Here's what's included in the box when you purchase the Galaxy Tab A9+: Galaxy Tab A9+ Tablet, Data Cable, and Quick Start Guide. Wall chargers ands /or adapters are sold separately. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Support. We're always happy to help in any way that we can! Thank you for being a cherished Samsung customer. - Debra <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Hooddw Posted
It appears to have promptly broken 13 months into the purchase. Refuses to power on correctly. Efforts to factory restart have failed. Considering we've purchased ~3 Samsung Galaxies and they have all done variations of this same thing, I think we're done purchasing them at this point. Shame on me for thinking Samsung makes something that is not crafted out of duct tape and silly string.
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Aloha Hooddw, thanks for taking the time to share your experience with using the Samsung Galaxy Tab A9+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it’s not responding when you are pressing the Power button, let us help you get it working again. Check out, "Samsung phone or tablet will not power on or off" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing. If you have any questions or if you would like any further assistance, please do not hesitate to contact Support. Thank you for being a valued Samsung customer. - Debra <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
WillS Posted
My tablet was shipped to my old address, which doesn't make sense because I used my billing address as the shipping address. I dont know how they messed that up. I talked to customer service and was told if I can pick it up from my old address?? I live far away, and I don't think Best Buy is going to pay my gas for their mistake. Not a good experience.
JerryB Posted
My daughters tablet barely charged out of the box. Lesson learned .
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Hi there JerryB, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Tab A9+. We appreciate your candor as we continue to make improvements with the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to check out, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your device. Let us know afterward if you have any questions or if you would like further assistance by contacting Support. Thanks for being a treasured Samsung customer. - Debra <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Disappointed Posted
Unreliable. Purchased on May 24, 2024. Stopped connecting to wifi on November 8, 2024. Samsung tech support tried everything before issuing a repair repair/replacement, but I'm not optimistic. It was brilliant when it worked, but 169 days is a very short lifespan.
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Greetings Disappointed, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Please take a moment to review, "Galaxy phone or tablet Wi-Fi connection issues" to help resolve what you have described to be experiencing with your tablet. If you would like further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />