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Adrian Posted
Terrible . Battery dies in 7 to 8 hours Design is nice and features but what use is it if battery is terrible.
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Hey there Adrian, thanks for taking the time to share your sentiments with us regarding your experience using the Samsung Galaxy Watch8 Classic. We appreciate your thoughts as we continue to make improvements on our product line to best suit the needs of our customer base. The battery life on the Galaxy Watch8 Classic varies depending on the usage. With a 445mAh battery, it offers up to 30 hours of use on Always on Display (AOD) mode. If you're experiencing less than anticipated battery life on your watch, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting the battery life of your new device. Please reach out to Support afterward if you would like further assistance. Thank you for being a loyal Samsung customer. - Debra
HV123 Posted
Extremely disappointing experience purchasing an expensive watch from Best Buy. The delivery agent marked the item as delivered and submitted a photo as proof — but the watch was not there when I checked. The drop-off was allegedly made at 1 AM outside the building with no secure handoff, which is completely irresponsible for a high-value item. A photo showing "delivered" while the item is missing raises serious concerns about what actually happened. Best Buy arranged a replacement order, which then faced significant and unexplained delays. When I requested a cancellation after losing all confidence in the process, no action was taken — even after a full week of follow-ups. I have lost the product, the money, and my time. I would strongly advise against purchasing any high-value item from Best Buy. Their delivery accountability and post-sale support are simply not up to the standard that customers paying a premium deserve.
duggah Posted
We had high hopes for this watch. Unfortunately, it did not hold a charge, even after we turned off the "always on" display setting. We had it on the charger for hours and didn't charge at all. The pairing process took about 20 tries and 45 minutes to get through, as well. We ended up exchanging for a Garmin and are much happier. Samsung technology isn't there yet, apparently.
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Hello Duggah, thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Watch8 Classic. We appreciate your candor as we continue to make improvements on our product line to best suit the needs of our customers. The new Galaxy Watch8 Classic is an easy choice for those who enjoy a premium design with its rotating bezel, enhanced AI features, and a long lasting battery. The battery life on the Galaxy Watch8 Classic varies depending on the usage. With a 445mAh battery, it offers up to 30 hours of use on Always on Display (AOD) mode. If you're experiencing less than expected battery life on your device, please feel free to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the battery life of your new device. Please feel free to reach out to Support afterward if you would like further assistance. Thank you for choosing Samsung! - Debra
LbAb Posted
My battery will not stay charge. Had to send it in to get checked.
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Good day LbAb, thanks for taking the opportunity to share your sentiments with us about your experience using your Samsung Galaxy Watch8 Classic. We value your feedback as we improve the functionality and performance of our product line. The new Galaxy Watch8 Classic is a fantastic choice for those who enjoy a premium design with its rotating bezel, enhanced AI features, and a long lasting battery. The battery life on the Galaxy Watch8 Classic varies depending on the usage. With a 445mAh battery, it offers up to 30 hours of use on Always on Display (AOD) mode. If you're experiencing less than optimal battery life on your device, please feel free to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the battery life of your new device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Support at your leisure. Thank you for choosing to be an integral part of the Samsung community! - Debra
BrandiT Posted
This watch is gorgeous but too bulky . I found that my charge 6 fitbit did everything this watch did without the heaviness
This review is from Samsung - Galaxy Watch8 Classic Stainless Steel Smartwatch 46mm BT - White - (2025)
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Good day BrandiT, thank you for finding the free time to share your thoughts with us about your experience using the Samsung Galaxy Watch8 Classic. We value your honesty as we improve the design and functionality of our product line. The Galaxy Watch8 Classic offers a superior, full-featured smartwatch experience over Fitbit, featuring a premium rotating bezel, superior display resolution, and comprehensive app support via Wear OS. It outperforms Fitbit in advanced health metrics like blood pressure and fall detection, while providing better integration with Samsung devices. What's not to love? If you r device feels too bulky for your liking, check out the Galaxy Watch8 with its slimmer design. If you would like to share additional feedback with us regarding your experience or if you would like further assistance, please feel free to reach out to Support. Thank you for being an unwavering Samsung customer. - Debra
JamesM Posted
Your company is horrible snd needs to be investigated by the department of justice and consumer protection agencies
JasonB Posted
Very poor returned it. Very very poor lol. Smartwatch technology is just not there. Hopefully in the future.
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Hi there JasonB, thanks for taking the time out of your day to share your thoughts with us about your experience using the Samsung Galaxy Watch8 Classic. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you value a premium design with a physical rotating bezel, a bright display, and advanced health and fitness features like AI-powered running coaching and vascular load tracking, the Galaxy Watch8 Classic is the device for you! If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a faithful Samsung customer. - Debra