Customer Ratings & Reviews

Overall a disappointment. Vacuum looks sleek, has decent enough suction power for my needs and battery is good for a 1200 sq ft apartment. But after one year, the motor is dying. I dont have pets or kids, use the vacuum lightly once a week, and the fact that it has barely lasted a year is pathetic. I could and should have went with a significantly cheaper option. Disappointed in you Samsung

Save your money does not keep charge quits after vacuuming 2 small bedrooms and small foyer after fully charging. Dissatisfied

This was purchased as a gift after having excellent success with mine. The vacuum will not stay charged for longer than 10 minutes. I am currently awaiting a Samsung technician to contact me about fixing the item. I am very disappointed in this purchase. Hopefully, it will be a simple fix of a battery, but it’s currently unknown.

It does not have the power like dyson but can handle small jobs

The Jet 60 Pet Cordless Stick Vacuum is a lightweight (6lb) cordless vacuum that comes with attachments. It cleans very well - with 3 power settings. It was the setting up of the vacuum that was very difficult for me. The instructions were drawings only and not very clear ones, and there was no text to accompany them. There were no descriptions. The setup was absolutely not intuitive. Especially the dirt cup and how to attach it properly. (More about the dirt cup in the next section). There is one battery which is removable. It can be charged when attached to the vacuum or when sitting in the "desktop" charger. When finally setup and charged, I was able to use the vacuum. I was able to go from carpet to hardwood to tile floors and it vacuumed all very well - better than I had expected. The carpet was somewhat difficult for me, because there aren't wheels on the bottom. I had to push and pull and that was quite hard for me and exhausting as a senior. The head swivels 180° but because there are no wheels, it slides and doesn't turn as one might expect. Because it did clean well, the dust cup was filled with debris. The problem with that is that dumping the dust/dirt cup is extremely inconvenient. Trying to remove the dirt cup is more difficult than any vacuum I’ve used in my life. You have to pull off the plastic canister - you need 2 hands for this - but this vacuum doesn't stand up on its own, so you need 3 hands. Then you have unscrew the top of the filter & remove it from the dirt cup/canister. Dump the canister, then place the filters back in and try to get the canister to attach & line up. That takes some time and then: is it closed completely? Is the latch secure? A cordless vacuum without the ability to simply eject the dirt from the bottom? This is going back 10-15 years! So, for me, there are things I like about this Jet 60 Pet Cordless Stick Vacuum but unfortunately, there are more things I don't like about it. For me personally, this is a no go.

The Samsung Jet 60 Pet Cordless Stick vacuum has many shortcomings that prevent me from recommending it to those looking for this type of vacuum. We own another vacuum in a similar class and it is far superior to this one. First, the vacuum does not run very long on a charge--maybe 15-20 minutes at the most. Put it on high power, and the run time is even less. Charging the battery takes a few hours, so if the job you want done is more than just a quick pickup, you might have to come back hours later to finish the job. Next, the vacuum is somewhat awkward to maneuver. It looks like the head will rotate easily and freely with the appearance of the head and because the vacuum is so light, but when vacuuming around furniture or near corners, I found myself constantly needing to pick up the vacuum unit because the head would not maneuver the way I wanted it to. Third, while the unit is wall-mountable, it is not easy to wall-mount in my residence. The unit needs to be wall-mounted close to an electrical outlet. So if you want the vacuum in a closet or laundry room, where outlets are non-existent or already used for other purposes, you'll need to find another place, likely in a more visible part of the house. In addition, the wall-mount unit is heavy, so be sure to anchor it to a stud; mounting just through the drywall with the provided mollys will probably have the wall mount pulling away from the wall after some time. We chose to fully charge the battery and then store the vacuum in the closet without the wall-mount. The vacuum would not stand up on its own. Even when vacuuming and needing to set the vacuum upright while moving something out of the way, the vacuum will not stand up on it's own--you have to lean it against something or in a corner. This is the most annoying thing about this vacuum. Now let me touch on the actual function of the vacuum, which is not that great. While the unit works reasonably well on hardwood floors, tile and rugs with no or minimal pile, any carpet with more than minimal pile overwhelms this vacuum. The brush stops spinning and all you get is suction--even on the higher power. The "lines" left on the piled carpet are not left with the forward motion of the vacuum, but rather from pulling it back towards you, meaning that you are not getting a good and powerful vacuum stroke. Therefore, the unit does a poor job at cleaning carpet with any type of pile. If your residence has all hard surfaces and no piled carpet, it will probably be OK. I also used the vacuum on furniture and as a car vacuum with the different attachments and taking advantage of the modularity of the unit. The unit worked adequately on fabric furniture (with several passes), but as a car vacuum, the unit was difficult to maneuver (even in its smallest configuration) and did not have enough power to clean the floor mats without several passes. However, getting the unit configured multiple ways was quite simple, as all the push buttons were logically located and easy to actuate. The unit does not have a good battery indicator--it only has four bars on the battery. I would prefer a percentage indicator, which is much more informational. The last shortfall of this unit is that the instruction guide is completely pictorial--no words. Some of the illustrations are not very clear, and that made learning about the unit and its features easier to accomplish by experimenting with the unit rather than looking through the guide. As a household vacuum (with piled carpet) or a car vacuum, this unit is quite sub-par. However, as an apartment owner or a homeowner with only hard surfaces, the unit would be adequate. Storage requires some planning, as the wall mount needs to be near an outlet and the vacuum itself does not stand on its own. Run time is more than disappointing, and the instruction manual needs work.