ShadowGPS - ShadowTrack Battery GPS Tracker for Cars, Trailers & Equipment - Hidden Vehicle Tracking Device, No Contract - Black
Model: SHADOWTRACK
SKU: 10154160
Questions & Answers
Can the APP be used by 2 parents or each would have to pay the monthly fee?
Answered by ShadowGPSThanks for your question! Yes, the app can be used by both parents at no additional cost. Simply create your account and set up the tracker, then invite the other parent as a secondary user so they can access the tracker from their own account as well.
We drive to Mexico and would like our family in the US to be able to track our car location. Will it work throughout Mexico?
Answered by ShadowGPSYes, it will work in Mexico. We have coverage through all three major carrier networks there: Telcel, Telefónica, and AT&T Mexico. The device will automatically connect to the strongest available network based on the area you’re driving through, so your family in the U.S. will be able to track the vehicle location from the app. Since you’ll be using it in a vehicle, I would recommend ShadowAuto because it plugs directly into the car’s OBD port and does not need to be charged. But if you want something portable that can be placed anywhere, then ShadowTrack would be the better option.
How often does it update movement?
Answered by ShadowGPSThank you for your question! The ShadowTrack battery powered tracker updates its location whenever movement is detected. You can customize the update frequency within the app settings, choosing between 5, 30, or 60-second intervals. This feature allows you to balance the need for precise, real-time tracking with battery conservation. Our device offers industry-leading refresh rates that update significantly faster than standard trackers, all included as part of your existing subscription at no additional cost.
Will it alert someone that a tracker is in the car
Answered by ShadowGPSNo, device does not send any alert to the vehicle or driver that a tracker is present, nor does it make any sound. Once the device is placed in the vehicle, tracking is managed through your ShadowGPS app
Explain the word "starting" in the subscriptions of plan dollars. Thx.
Answered by ShadowGPSGreat question! When we say “starting at”, it does not mean features are locked or that the price goes up later based on usage. Our pricing is simple and transparent—all plans include the same features. The only difference is how often you choose to pay: US$12/month when billed yearly US$13/month when billed quarterly US$15/month when billed monthly You can choose the option that works best for you, and there are no hidden fees or feature restrictions. Hope that clears it up! 😊
