Shark - AI Ultra 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, WiFi Connected - Black
Customers are saying
Customers admire the AI Ultra 2-in-1 Robot Vacuum & Mop's effective mopping and mapping features, along with its ease of use and quiet operation. Many appreciate its strong vacuuming performance, especially for pet hair, but some users point to limitations in battery life and app functionality. Navigation and obstacle avoidance could also be improved, according to some customer feedback. The small dustbin size is another area where some users suggest improvements.
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Do you love walking around Barefoot? This is 4 you
Pros: This vacuum/mop is great - it does an amazing job of getting my floors clean I have a bad back so I have trouble getting the floors done so I run this thing once or twice a week and it’s great! I have hardwood floors throughout my house and a lazy teenage son so this comes in clutch, and puts a great shine on my floors. I can finally walk around barefoot again! Also the app makes it really easy to walk through, setup, and use the robot. Cons: the battery runs out before a full clean sometimes and the bottle of Shark brand cleaner they supply in the box is rather small. Occasionally the robot will return to the dock and tell me the reservoir is empty when I’ve just filled it, and when I hit resume, it will forget what room it was in and I will have to tell it where to go again.
Posted by PeggyG
- Rated 4 out of 5 stars
Great for extending deep cleaning
Bought in March 2024, reviewing in September 2025. Overall - great machine for surface cleaning. For me, this robot was to extend the “deep cleaning” I do on the floors but it isn’t a replacement for a full size vacuum or floor cleaning. I like that you can schedule when it runs and it’s easy to clean. The only drawback is having to replace the filters often so it works properly and the brush roll is starting to have issues. You need to regularly maintain this robot and clean it thoroughly to ensure it works properly. I’ll probably be upgrading to another maker soon but it’s a decent one for the price.
Posted by LillianaA
- Rated 4 out of 5 stars
Good but with some annoyances
I have used it a couple times so far and i like it. It does the job. Suction is good. It goes back and forth to ensure a good vacuum. Couple of small annoyances i have are the noise levels and obstruction situations. Noise is kinda louder than i expected and loud enough that you cant let it vaccum during the night. It fights with shoes and cables horribly and you have to go help so i cant trust it to go on itself and vaccum whole house unless i am available.
Posted by RTRT