Customer Ratings & Reviews

After 3 years, my go-to running headphones, the Plantronics BackBeat Fit finally crapped out on me. I have a pair of Sony In-Ear Noice Cancelling headphones that I tried to run in before I tried these. The way the earbuds suctioned into my ears created this massive, unbearable low frequency thumping every time one of my feet hit the ground. The majority of earbuds now have the soft round earpiece that suctions into your ears to keep them in so I purposefully looked for a set of headphones that weren't like that. I stumbled upon these. Tried them on at Best Buy, listened to the base OpenRuns (they didn't have the OpenRun Pros hooked up to music, only for trying on). Sounded really good, fit really good so I bought them. Just got back from my first run with them and here's what I think. They stay on my head great. No bouncing or shifting around. The piece that wraps around my head wasn't slapping against my neck. So that's really good. Very comfortable.The way they pressed up against my temple areas will take some getting used to. After getting back from my run, I still get the lingering feeling on the sides of my head like I'm still wearing them. The sound quality is subpar compared any other headset I've ran with, especially to my old BackBeat Fits. I don't know if there's something different from the OpenRuns I listened to at the store and the OpenRun Pros, or if its because I'm streaming music from my smartwatch (Garmin Forerunner 255S Music). They aren't so bad that its worth a return, but not even close to as good as what I'm used to. Especially for a $180 price tag. Another great thing I love about these is they have actual buttons. Not touch sensors. Thank the Lord. I can't stand touch technology, especially when I'm out running in the rain or when its really hot and I'm sweating like crazy. Wether it's headphones or smartwatches, I always get accidental touches, or it won't read that I'm trying to touch it. The buttons allow you to easily play and pause music, and it has volume control on the headset, very nice. One thing these do a lot better than my BackBeats is connect to my watch. It was a crapchute how long it would take for me to get them to connect. But these pair right up, no problem. Now, onto the biggest problem I have with these. The charger. It comes with a USB charging cable, however the end that plugs into the headset is a custom connector. Its not USB-C, USB Mini or Micro or whatever. So if you lose the cable or it goes bad, you can't just grab a spare usb cable you have lying around. I hate when companies do this. Overall I'm going to keep them around as a backup. I found what is probably the last pair of Plantronics BackBeat Fits on eBay for $70. When those get here I'll be using them as my main but it'll be nice having these Shockz just in case.

I've had 3 different generations of the Shokz headphone. These fit and feel the best of the ones I've worn over the last 5 years. The sound quality is better in these as well, however, the volume is much lower. In a quiet setting the sound is richer and the bass is deeper, but if there's much outside noise (cars while walking, machine noise in the gym, folks talking in the store) the headphone get drowned out. I miss quite a bit of the audio when there's competing noise, and did not have a significant of an issue with older models. If the volume were the same as past generations, I'd give them a 5.

Easy to connect. Comfortable. Only wore it while running. Does not bounce around and feels secure. The sound quality isn't as good as in-ear buds, but it is pretty decent as long as it is quiet around you. Unfortunately traffic noise drowns out all of the sound at full volume. And there is very little to no bone conduction in this model. All the sound that I hear comes from the tiny speakers. Deep bass sounds came through on the bone conduction, but that's it. Not good enough for me to continue to use. Will go back to the Powerbeats Pro.

These are good for what they are, they’re pretty neat and cool looking. The sound quality is decent if you’re in a quiet space, but if you are somewhere louder, like the gym or a busy store, you won’t be able to really hear anything. I did like that I was able to hear around me when I had them on, and they fit very snug so they don’t fall off unless you pull them. The call quality and battery life were also a really good. They just weren't a good fit for me. I will be returning them.

I would have gladly recommended these, but the case I received was defective. The charging pins kept sticking, which caused one earbud to stop charging and prevented it from being recognized by my phone. To their credit, Shokz support offered to replace both the earbuds and the case, though they noted the replacement might be a refurbished set returned for the same issue. Since I didn’t want to exchange my brand‑new pair for a potentially used one, I fixed the problem myself by lightly lubricating the pins with a Q‑tip and WD‑40. So far, it’s working well. Aside from that major issue, I’m happy with the purchase.

The only issue is the vibration, which make me itchy. Not happening on pro 2 version so, if you care about that go for the pro 2 one.

I saw these earbuds on the Best Buy web site. They have a good overall sound but I realized that the sound quality and volume differed between the two devices. The left earbud was markedly lower in volume than the right, which distorts whatever being listened to. I will be returning them and selecting another item.

Decent sound quality, light weight & comfortable, vibrate to the point they tickle your head

I love the idea, I especially love the design, because I always lose headphones, unfortunately, when you increase the volume it vibrates and is an uncomfortable sensation on your ears. They work for me I use mostly for phone calls and podcasts, but I certainly wouldn’t use for music listening unless I’m a marathon runner

They are good but the cost does not justify the quality. There have been occasions where the left ear piece does not charge even though they were placed in correctly. I do not think the Dolby Audio was necessary for a device like this since sound quality automatically going to be worse than traditional headphones. These are fantastic for going to the gym and I think all my complaints would not matter if these headphones were cheaper. I would recommend them if they were on sale or if you cannot wear traditional in ear headphone.

It’s ok if you don’t wear glasses and don’t care about audio when it comes to media, like watching tv or movies on your phone. The audio when talking is good but everything else sucks.

1. Hold charge a long time 5 star. 2. Adjust volume of phone to comfortable hearing 4 star. 3. Only my right ear phob works. The right will only work if givin to someone else. ? 1 star

purchased these on a whim, quality is good, but could still hear a lot of background noise. overall good quality

[Employee of bestbuy] The way they fit was ok but it was very bothersome putting them on and taking them off with my long hair, best if your hair is very short and your ears arent fully covered. Not bad for the price, sounded good for what you pay for.

[Employee of bestbuy] So, for the pros, this product sounded very good and I liked the overall concept and execution. The main problem is that even on the minis, I feel these are still too big for most people. I want to give them 4 or 5 stars but the fact that it didnt fit quite right on me (or any if my friends) is a little disheartening. I guess they need a mini extreme because the quality difference when I held them up in the correct place versus let them hang was quite noticeable. So 3 stars since I couldn't get the desired quality because of product design.

purchased these as a Christmas gift, but unfortunately they caused a severe allergic reaction around his ears. By the time we realized the issue, the return window had closed. I’m very disappointed with this experience.

The sound when wearing one ear piece is different when having both on. They connect rather quickly to your phone. The case is tough to open in the dark as the inset is small area. The battery lasts many hours.

Pros: comfortable, small and lightweight for travel Cons: audio can be heard by others

These do not fit my head right, I tried the regular size first and those were way too big, these were better but they still did not fit well. I had to have the volume up full blast to hear most times, when I did get it I. The correct spot the vibrations was so much it hurt my ears and head. These also do. Not work well for a person with glassesz

they work great when they work, I had to replace my original set only a couple of months after my purchase of them, I will say that the replacement procedure was quick and easy. Hopefully my new pair will last much longer than the previous one. So far so good.