See more imagesShokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Gray
- Model:
- T921-ST-GY-US
- SKU:
- 6643287
Highly rated by customers for:
ExpressCheckCashingInJSW Posted
Pretty nice fit and ear stress. It is great for music listening however to get a call or hugn a call there has been time where if you don't have your phone handy or simply unable to this of botton won't work and you will miss that. And just forget about getting an incomeing call while in one it won't do it.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
Posted
Hi there- Shokz here! We're sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit 2 +. The Shokz app also allows for customizing the touch sensors. If these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/AfterShokzCHT.jpeg" alt="AfterShokzCHT" title="AfterShokzCHT" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Kloid Posted
Started intermittent connection problems after 2 months. After 4 months left side won’t charge. Right side won’t connect. Tried all internet fixes including YouTube videos. Same result on all 4 iDevices. Blu-tooth headphones from Bose, Sony, and others working perfectly for years.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Stone Blue
Posted
Hi there- Shokz here! We're sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit 2+. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/AfterShokzCHT.jpeg" alt="AfterShokzCHT" title="AfterShokzCHT" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
KelvinB Posted
I wish i can get my money back but i waited to long to do so the quality is great but when on calls people can't hear you i spent to much money on something i can't use
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
Posted
Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit 2+.
We then ask that you reset your Shokz. To factory reset your Shokz OpenFit 2+ earbuds, place both earbuds into the charging case and leave the lid open. Press and hold the button inside the case for about 15 seconds, until the indicator light flashes orange or red/green, indicating the reset is complete and pairing mode is active.
If the issue persists, we have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
<img src="https://s3.amazonaws.com/stratos-logos/logos/AfterShokzCHT.jpeg" alt="AfterShokzCHT" title="AfterShokzCHT" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JustJoe Posted
Bought for small ear user. Within 2 days the left earpiece stopped working. They did stay on the ears. We took them back and bought AirPods. Best Buy was very helpful.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Stone Blue
Wave Posted
The sound quality is very good, my issue was the product staying on my small ears.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
Posted
Hi there- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenFit 2+. We kindly ask that you reach out to BestBuy Customer service directly to learn of their return policy, if you decide these are not a good fit for you. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/AfterShokzCHT.jpeg" alt="AfterShokzCHT" title="AfterShokzCHT" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Vancyn Posted
Unfortunately not for me you cannot use voice commands unless your phone is right next to you. I’m spoiled by my beats. I wanted an open ear bud but this is not user friendly. I wish beats made one like this.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
Posted
Hello- Shokz here! To have voice commands or assistants (Siri/Google Assistant) read information through your Shokz OpenFit 2+, activate the assistant by long-pressing the touch area on either earbud, then give your voice command. Ensure the voice assistant is enabled within the Shokz App gesture settings and that your phone's accessibility/text-to-speech settings are configured to read notifications aloud. Please reach out to our Customer Happiness Team if you have any questions. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/AfterShokzCHT.jpeg" alt="AfterShokzCHT" title="AfterShokzCHT" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
ExpressCheckCashingInJSW Posted
I have encounter a lot of trouble to receive an incomin call or to hugn up a call the botton does not work at times.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Stone Blue
Posted
Hi there- Shokz here! We're sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit 2 +. The Shokz app also allows for customizing the touch sensors. If these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/AfterShokzCHT.jpeg" alt="AfterShokzCHT" title="AfterShokzCHT" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
MelodyP Posted
They hurt the back of my ears and don't fit well in the ears. They are constantly falling off. I wish i would have saved the receipt to return them
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
Posted
Hi there- Shokz here! We're very sorry to hear this has been your experience. To achieve a better fit with Shokz OpenFit 2+ earbuds, position them with the hook over the top of your ear and rotate the speaker core backward into the bowl of your ear. The flexible ear hook should curl naturally behind the ear, while the transducer sits comfortably just outside the ear canal, allowing for stability without pressure. Please reach out to our Customer Happiness Team if you have any questions. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/AfterShokzCHT.jpeg" alt="AfterShokzCHT" title="AfterShokzCHT" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JoseP Posted
They don't fit the shape of the ear; when I go out for a run or exercise, they fall off, so I'm not very happy with the purchase!
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
Posted
Hello- Shokz here! We're very sorry to hear this has been your experience. To achieve a better, more secure, and comfortable fit with OpenFit 2+ earbuds, position them by placing the hook over your ear, aligning it with the rim, and rotating it backward until the speaker sits snugly near the ear canal.If you find these are not a good fit for you, we kindly ask that you reach out to BestBuy's Customer Service directly to learn of their return policy. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/AfterShokzCHT.jpeg" alt="AfterShokzCHT" title="AfterShokzCHT" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Bestcoverever Posted
Only used them for a couple of day. Was unable to turn it off, so I returned them. Very unsatisfied with product
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Stone Blue
Posted
Hi there-Shokz here! We're very sorry to hear this has been your experience. To turn off the Shokz OpenFit 2+ earbuds, place both earbuds back into the charging case and close the lid, which automatically powers them down and initiates charging. If not in the case, they will enter a low-power standby mode after 3 minutes of disconnection and turn off automatically after 4 hours. Please reach out to our Customer Happiness Team if you have any questions. Thanks! <img src="https://s3.amazonaws.com/stratos-logos/logos/AfterShokzCHT.jpeg" alt="AfterShokzCHT" title="AfterShokzCHT" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JoseR Posted
These headphones are so overpriced that they just put whoever set the price in jail. The sound is ok at best and the fit sucks.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
Posted
Hello- Shokz here! We're very sorry to hear this has been your experience. We highly recommend upgrading to the latest firmware version via the Shokz app for the best experience with your OpenFit 2+. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/AfterShokzCHT.jpeg" alt="AfterShokzCHT" title="AfterShokzCHT" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JolondaH Posted
I am not able to pair to two cell phones only one.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Stone Blue
Posted
Hello- Shokz here! To setup multipoint pairing on Shokz OpenFit 2+ earbuds, please update the Shokz app and firmware, connect to the first device, then enable "MultiPoint Pairing" in the app settings to connect a second device. Place buds in the case and hold the button for 3 seconds to enter pairing mode. Please reach out to our Customer Happiness Team if you have any questions. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/AfterShokzCHT.jpeg" alt="AfterShokzCHT" title="AfterShokzCHT" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
MarkB Posted
Don't fill well with big ears not much can be done
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
Posted
Hi Mark- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your Shokz. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/AfterShokzCHT.jpeg" alt="AfterShokzCHT" title="AfterShokzCHT" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
VeronicaT Posted
Refurbished item sound intermittent not happy with it. Retirned item the sane day.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Stone Blue
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