With this service, a Geek Squad Agent will remotely help you configure one software application to make sure it is running properly.* You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own. After completing your order, you will receive an e-mail with a redemption code and instructions for scheduling your service. This e-mail usually arrives within 15 minutes.
We'll troubleshoot one software application on one computer. (Software sold separately.)
We'll install any necessary updates to make sure you are running the most current version of your software.
We'll test the software to make sure it is working properly.
*This is a remote service, performed by a Geek Squad Agent over the Internet. It does not include troubleshooting or virus removal.
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