Pauly Posted
Realistically I would give this a 3.8 as the noise canceling is great and the design and comfort is not too bad but the sound quality is definitely a bitter disappointment as it can olny handle so much bass and hi hats until it start sounding like static. Probably better off getting a cheaper pair of earbuds that have way better sound quality than these
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
Posted
Hi Pauly,
Thanks so much for taking the time to share your feedback about the WF-C710N. We’re really glad to hear you’re enjoying the noise canceling and finding them comfortable to wear.
However, we're truly sorry to hear the sound quality hasn't lived up to your expectations.
Before you give up on them, we’d love for you to try this: download the Sony | Sound Connect app. Inside the app, look for the 'Equalizer' settings. Try switching between the different presets; sometimes a small tweak there can stop that distortion and make the bass sound much cleaner.
We hope this helps.
Thanks for considering Sony and for your feedback.
Warm regards,
Estefany
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Marcus Posted
Sound Quality is excellent for the price, touch controls work well enough, though the auto pause gets a little frustrating if you pull out your earbud and continue to hold it in your hand during a conversation or something. Most others are like that too, though. Case feels of medium quality, headphones stay in, comfortable enough. I wear them 8+hrs a day, most days.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
Posted
Hi Marcus,
It is fantastic to know that you have found the acoustic performance of the WF-C710N truly outstanding given the investment!
We are pleased that the haptic commands function as intended. We appreciate your specific feedback regarding the automatic audio interruption feature; we designed this to be highly responsive to maintain seamless listening, and we recognize how this responsiveness can sometimes be overzealous. It is excellent to hear that the earpieces remain secure, provide adequate comfort, and are suitable for extended use—wearing them for over eight hours is a great endorsement of their fit!
Thank you for choosing Sony for your everyday audio needs!
Regards,
Dominick
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Chikaras086 Posted
Got these on sale because I liked the transparent look. Fantastic, great sound quality, I love the options to be able to block out sound or temporarily "dim" music to hear what's around you without removing them, and the clear blue plastic reminds me of the 2000s. Only issue I've had is playing music from the game Umamusume, but only on Spotify, the other 99% of the time, no issues.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
Posted
Hi Chikaras086!
We are immensely pleased to hear that you’re loving the look and sound of your new WF-C710N. It’s great to know those quick switching sound modes are making your daily listening a bit easier.
Thanks for choosing Sony and sharing your feedback!
Best regards,
Estefany
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RobertS Posted
These Sony WF-710 earbuds were an upgrade from my Sony WF-700s. The WF-700s had great sound and fit, but they had one fatal flaw: a big physical button that I would accidentally press every time I adjusted the earbud during a Teams call — instantly hanging up on everyone. Imagine it's 1400 (2 PM) and you haven't had lunch because you've been in meetings all morning and you get that little itch in your ear. You try to ignore, but it's there and it's not leaving. You carefully grab your earbud for a little twistaroo to mitigate that freaking itch and.....BOOM!!!! You just hung up on everyone. It happened so often that my coworkers and clients started calling it "ROBERTing" yourself. If I disappeared and reappeared on a call, they'd ask, "Did you ROBERT yourself again?" I endeavored to persevere and I'm happy to report the WF-710s do not have a ROBERT button — and that alone makes them a huge win for me. What I like (in order of importance for my use): No ROBERT button — Thank you, Sony. This design change is a massive improvement. Comfort — With the right ear tip size, these are extremely comfortable. They're lightweight, cause no ear hotspots, and I often forget they're even in. I spend most of my day in Microsoft Teams meetings (5.5–6+ hours), and I usually use just one earbud at a time to stretch battery life. Even with noise cancellation on and being connected all day, a single earbud easily lasts through my heaviest meeting days. Sound quality — Very good for my needs. I mostly use them for Teams calls and talk-centric YouTube videos, but they also handle music well across my genres (Johnny Cash to AC/DC, classical, electronic, etc.). No complaints for work-focused use. Pairing — Super fast and reliable on my Windows 11 laptop. They paired in under 30 seconds even with my old WF-700s still paired (but not connected). No issues at all. A few minor negatives: The left earbud occasionally switches from Noise Cancellation to Transparency mode on its own after a meeting ends (sounds like light wind). It only happens when the earbud stays in after a call, never during one. Cycling through the modes fixes it. The right earbud doesn't do this. It's annoying but not a dealbreaker. On very rare occasions (about 1 in 30 calls), the other person says they can't hear me well when using just one earbud. Simply inserting the second earbud fixes it immediately. Battery level voice announcement is missing on Windows (I had this on the WF-700s). Now I have to check Bluetooth settings instead. This seems to be a Windows limitation rather than a Sony issue. Overall, these are a solid upgrade for heavy Teams users on Windows. The removal of that cursed button alone makes them worth it for me. I definitely recommend these earbuds. I've had my WF-700's for about 3 years and I actually bought these because I thought they were bravo delta. Turns out Windows 11 was just being Windows 11 and after pairing on my personal laptop and then re-pairing to my work laptop, they worked. By then I already purchased the 710s and decided to keep them. BECAUSE THEY DON'T HAVE A ROBERT BUTTON!!!!!! :-) My name is Robert the Texan and I approve these earbuds.
Posted
Hi RobertS,
We are thrilled to hear that the WF-C710N is a huge win for you. We are glad you’re enjoying the comfort, sound quality, and battery life during your long meeting days.
Regarding the left earbud switching modes, we recommend checking the Sony | Headphones Connect app to see if "Adaptive Sound Control" is enabled, as this feature automatically changes settings based on your environment.
We appreciate the detailed feedback and the recommendation. Thanks for choosing Sony.
Best regards,
Eliab
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Edgar Posted
I picked up a pair of Sony earphones for work, and they’ve been an absolute game-changer for my daily routine. The sound quality is excellent — clear vocals, balanced bass, and no muddiness, even during long calls or when listening to music while I work. The noise isolation is surprisingly good for their size, which helps me stay focused in a noisy office environment. I use them constantly for video meetings, and the microphone picks up my voice clearly with no complaints from coworkers about background noise. They’re also extremely comfortable, even after wearing them for several hours. Lightweight, secure fit, and no ear fatigue. Battery life (if wireless) easily lasts my entire workday, and the quick charging is a huge bonus on busy mornings. Overall, these Sony earphones have made work smoother, quieter, and a lot more enjoyable. Reliable, great-sounding, and super comfortable — exactly what I needed.
Posted
Thank you for sharing your fantastic review, Edgar!
We are absolutely delighted to hear that your WF-C710N earbuds have been an "absolute game-changer" for your work routine! It's incredibly rewarding to know that they are meeting all your needs for both productivity and enjoyment.
We especially appreciate you noting the excellent sound quality with clear vocals and balanced bass, the effective noise isolation for focus, the all-day comfort, and the reliable battery life supported by quick charging.
Thank you again for choosing Sony to be a part of your daily routine!
Best regards, Gus, Sony Social Media Team
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AricF Posted
Great sound. The have two nice noise cancellation settings that make it easy to tune in, or tune out. Size is good, it fits in my pocket or bag easily. Would buy these again.
Posted
Thank you for the fantastic review, AricF!
We’re so glad to hear you’re enjoying the sound and the versatile noise canceling settings on your WF-C710N! It’s great to know that the compact size makes them the perfect travel companion for your pocket or bag. Knowing you’d buy them again is the best compliment we could receive!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
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Reyjrz Posted
The sound quality is good for both music and calls. They're also fairly comfortable for hours of use.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
Posted
Hi Reyjrz,
We are delighted to hear that your WF-C710N earbuds are providing such a balanced experience for both your favorite playlists and important calls! We understand that true versatility means performance has to be consistent whether you are immersed in music or staying connected throughout the day.
The good sound quality you are enjoying is backed by our Digital Sound Enhancement Engine (DSEE™), which restores the fine details in your music for a more authentic listening experience. For those long calls, our high-quality built-in microphone ensures your voice is captured clearly, while the Noise Canceling technology helps block out background distractions. We are also thrilled that the ergonomic surface design is keeping you comfortable for hours of use, as we specifically shaped these to match the ear cavity for a stable, fatigue-free fit.
Thank you for trusting Sony.
Regards,
Dominick
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EarnestR Posted
Great sound quality for the price. Using Sony’s sound connect app to adjust the equalizer settings is key to getting the best experience listening with these. The switch from ambient sound to noise cancelling mode is convenient with the simple touch feature
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
Posted
Hi EarnestR,
It brings us great satisfaction to hear that you are unlocking the full potential of your WF-C710N with the Sony | Sound Connect app! We designed the equalizer settings specifically so that every listener can fine-tune their audio to their personal taste, and it is wonderful to know that you've found your perfect sound profile. We are also glad that the intuitive touch controls are making it seamless for you to switch between Ambient Sound and Noise Canceling, allowing you to stay in control of your environment with ease.
Thank you for choosing Sony.
Regards,
Dominick
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LupeA Posted
Super lightweight and doesnt hurt my ears. Aslo the sound is great.
Posted
Hi LupeA,
We are delighted to hear you are enjoying the WF-C710N Truly Wireless Noise-Canceling Earbuds! It's fantastic that you find them super lightweight, comfortable, and that the sound quality meets your expectations.
Thanks for choosing Sony.
Best regards, Eliab
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AttomA Posted
I’ve been using these Sony earbuds for a bit now and I’m really impressed. The sound quality is excellent — the bass is strong without being too heavy, and vocals come through super clear. Noise cancellation works better than I expected;
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
Posted
Hi AttomA,
We're truly heartened to learn that your Sony earbuds are delivering such excellent sound and impressively balanced bass, while vocals remain crystal clear. Thank you so much for the fantastic 5-star rating—it’s especially wonderful to know the noise cancellation exceeded your expectations!
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
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GlennJ Posted
Workouts, can still listen to music or ebooks and still hear my surroundings. My 2nd pair. Lost my 1st pair.
Posted
Hi GlennJ!
Thanks for being such a loyal fan!
We are immensely pleased to hear that you picked up another pair of the WF-C710N after losing your first ones. We know how tough it is to lose a favorite piece of gear, so we're happy to have you back in the Sony family!
Warm regards,
Estefany
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Serenity Posted
It's working well so far! Immediately connects and disconnects when u put it in the case.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
Posted
Hi Serenity,
That's exactly what these truly wireless earbuds are designed for! We're thrilled to hear that your WF-C710N are working well and that you appreciate the seamless convenience of the immediate connection when you remove them from the case and the automatic disconnection when you put them back. Thanks for choosing Sony.
Best regards, Eliab
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JonahT Posted
Works great! I used to have a pair of the WF-C510 earbuds, and these are such an upgrade! The noise cancelling feature especially performs well!
Posted
Hello JonahT! Thank you for sharing your feedback with us!
It brings us great satisfaction to hear that you’re noticing such a big difference after moving up to these WF-C710N earbuds. We're glad the noise cancelling is performing so well for you and that you’re having a great experience with the upgrade.
We appreciate you choosing Sony!
Kind regards,
Estefany
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Rodd Posted
I have enjoyed them so far. Good sound quality and better then the Samsung Galaxy buds that I had previously in my opinion.
Posted
Hi Rodd,
We are thrilled to hear you’re enjoying the sound quality of your new WF-C710N earbuds! It is great to know that they are providing a superior listening experience for you, and we appreciate you choosing Sony for your latest audio upgrade.
Thanks for choosing Sony.
Best regards,
Eliab
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StuartO Posted
Really wanted to love these. Have had a pair of over the ear headphones from Sony, which I loved. The sound is good, the noise cancelling is good. But there is a serious issue with battery drain in the case. Last night I charged the case to full and didn't use the headphones. This morning the case had 70% charge. This is happening over and over. Battery life, probably because of this, is pretty bad. Wish I had returned these when I could.
Posted
Hello StuartO,
Thank you for considering Sony products.
We appreciate you sharing your experience with the WFC710N earbuds. We are sorry to hear about the battery drain issue you’ve encountered with the charging case and the impact it has had on your overall use. We understand how frustrating it can be to charge the case fully and still find the battery depleted the next morning.
To help address this, we recommend the following steps:
Firmware Update to Version 1.0.5: Installing the latest software can improve performance and help with battery management. You can find detailed instructions here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c710n/software/00369643
Reset the Headset: This clears temporary bugs without deleting your pairing information. Instructions are available here: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001829718.html
Initialize (Factory Reset): If resetting doesn’t resolve the issue, this restores the headset to factory settings but will erase pairing information. Please see the guide here: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001829717.html
We want to assist you in resolving this issue. If the battery drain continues after trying these steps, reaching out to our dedicated support team would be the best option for advanced troubleshooting. You can contact them and access more resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
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AdrianE Posted
Great wireless earbuds at a proce that wont break the bank. Connecting them was easy, they have great sound, they have a very comfortable fit and come in awesome colors. For the price its definitely a 5/5.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
Posted
Hi AdrianE,
It is truly wonderful to know that your new earbuds are hitting all the right notes for you, from the vibrant color options to the seamless setup process. We strive to deliver that premium Sony sound and a comfortable fit in a package that offers incredible value, so we're thrilled they earned a 5/5 in your book!
It sounds like they are the perfect companion for your daily listening.
Thank you for trusting Sony to bring more color and music to your life.
Regards,
Dominick
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AZEqualizer Posted
Sony—WF-C710N Truly Wireless Noise-Canceling Earbuds—“WF-C710N Wireless Noise-Canceling Earbuds are the ultimate everyday audio essential, with optimal noise cancellation, a longer battery life, and better sound quality.” I have tested and used many different headphones and earbuds, from the low to the high, and the Sony WF-C710N, which is built on the success of the WF-C700Ns, performs as well as those at the top of the price range for a budget price. They’re some of the most awesome-sounding buds out there, and yes, they have active noise-canceling (ANC) technology that works. Plus, you can turn the ANC on or off as you wish. Pros • Extremely comfortable • Highly effective ANC • Customizable • Great Equalizer settings • Fantastic bass response • Consistent sound across genres • Up to 33.5 hours of battery life, 40 hours with ANC turned off • Hook to two Bluetooth devices at once • Can use one or two buds as you desire Cons • No LDAC or aptX The user-friendly software (companion app) gives you the ultimate control of the in-ear style earbuds, allowing you to customize the EQ or remap the earbud touch buttons. The buds fit snugly in your ear canal and you have optional Hybrid silicone rubber earbud tips for the best fit possible. I was never afraid that I would have them drop out, no matter the activity. IPX4 rated, which means they’re resistant to water. You can wear them while working out, as they’re sweatproof. These are some of the most comfortable earbuds I have used. Another feature that I really like is wear detection. Playback automatically pauses when a bud is removed and then resumes when it’s put back in. I found that it works smoothly. Put one of the buds in the case, which acts as a recharger, and you can still use one bud for those times that this is appropriate for your use. Talk about a plus. ANC does a great job. I used them while the yard guys were using their leaf blowers, and the buds kept the noise level to an acceptable level. Sony included a Wind Noise Reduction design, which reduces the sound of wind buffeting. You can switch to Ambient mode to be aware of your surroundings — handy if you’re working out or running outdoors. Additionally, the Sound Connect app allows you to adjust the ambient sound in 20 levels, allowing for a good selection based on your situation. You also get a Transparency mode, which allows you to have conversations with people without having to remove the earbuds. The EQ works well, and I am a bass man, so I appreciated the bass boosted setting on the EQ, which did an excellent job. You have some broad selections and a couple of settings for maintaining some custom setups. Music, movies, phone conversations, and usefulness in noisy environments make these buds my new favorites. I tested the earbuds by listening to a range of genres — rock, indie, dance/pop, etc. They all sounded phenomenal, with fantastic bass response and crystal clear vocals. The bass sounded powerful but never overpowering. You can fully remap the touch panel buttons on the buds with the APP and this worked cleanly. Most APPS are a pain and not user-friendly, so you wonder why you installed them. But I like the Sony APP. It leads to me using a lot of customization and testing of different settings on the fly to improve my enjoyment of various listening experiences.
John Posted
Good sound quality for a reasonable price, the battery life is also pretty long, it also charges pretty fast
Posted
Thank you for the fantastic review, John!
We’re so glad to hear you’re enjoying the sound quality and long battery life of your WF-C710N. It’s great to know the quick charging is keeping up with your needs!
Thank you for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
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ErickaC Posted
The sound is amazing. Hands down the best earbuds I’ve had
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
NateFrogger Posted
I couldn’t hear footsteps behind if I wanted to with these ear buds in.
This review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
Posted
Hi NateFrogger,
Thank you for your fantastic 5-star review! We're glad to hear that the Sony WFC710N earbuds provide such effective noise isolation that you couldn’t hear footsteps behind you. It’s great to know they’re delivering the immersive listening experience you were looking for.
Thank you for choosing Sony!
Best regards,
Dominick
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