Customer Ratings & Reviews

Sound Quality is excellent for the price, touch controls work well enough, though the auto pause gets a little frustrating if you pull out your earbud and continue to hold it in your hand during a conversation or something. Most others are like that too, though. Case feels of medium quality, headphones stay in, comfortable enough. I wear them 8+hrs a day, most days.

It's working well so far! Immediately connects and disconnects when u put it in the case.

The features and the app itself is cool. When adjusting the headphones half the time you pause it so it’s inconvenient.

Workouts, can still listen to music or ebooks and still hear my surroundings. My 2nd pair. Lost my 1st pair.

Another good product from Sony, Never disappoint me.

This is my review of the Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds which I am giving a 4 out of 5-star rating. The earbuds come packaged in a dual carrying /charging case so they will easily fit in your front pocket or purse. In my use, the case held enough power to charge both ear headphones three times. The enclosed instructions are basically useless as to why it is highly suggested to use their QR Code to download the detail instruction PDF to your mobile device along with the Sony Sound Connect smartphone app. The app is your key to navigating all the features of these earbuds. When paired with your phone you can set add separate functions for each earbud touch sensor for each individual earbud. For example, on the right earbud, you can select Playback Control for the functions of Play/Pause, Next Song, Previous Song, Voice Assist, Reject A Call, or Raise The Volume. For example, on the left earbud, you can select Noise Canceling, Ambient Sound, Receive/Finish A Call, Reject A Call, or Lower The Volume. It does take some time to commit to memory the Morse code tapping for each earbud to manage the desired features/options. As for the sound quality while listening to music, I was quite impressed and found an overall balance between the highs and lows. The earbuds themselves come in three different sizes. To place them in your ear, you hold them vertical, gently insert the ear headphone into the ear canal, then turn the ear headphone backwards until snug into your ear. The app has a great animation on how to insert the earbuds into your ear along with a twist needed to lock them into your ear canal. There are special sound/audio features with the first one being “360 Reality Audio” which is a form of AI surround sound. They provide a sound clips for audio sampling from Normal Audio to 360 Reality Audio. To completely take advantage of this feature, you must subscribe to either 360 Reality Live, Artists Connect, Amazon Music Unlimited, nugs.net, or PeerTracks. Since I subscribe to neither of these music streaming apps this feature is not a benefit to me. The second sound/audio feature is “Analyze ear shape” in which you take pictures of each ear in order to apply some sort of equalization to your listening experience. After performing this task, I felt no change in sound quality. As for the sound quality while taking phone calls, I found the audio both crisp and clear. As for taking calls, I was first confused on how to answer or hang-up on phone calls, i.e., what “Morse code” tap do I use for this function! I still find it cumbersome to answer calls as I’m used to physical buttons on ear headphones. For each instance a double tap on the touch sensor will either answer or hang-up your call. A BIG disappointment be me is that there is NO option to mute your call directly through the ear headphone themselves. You need to have your phone readily available to mute! Overall, these earbuds provide great sound quality for music and the battery life is great which gets me to 5 out of 5 start rating. BUT, I feel the lack of a Mute button or is a big drawback for me, perhaps my personal preference. I hope you enjoyed reading my review in aiding you in the selection of this product.

I’ve been using these new Sony wireless earbuds for the past week or so and so far I’m quite pleased with them. They are comfortable for long sessions. Haven’t had any issues with them falling out while exercising, or after falling asleep with them on. (Weird I know). I tend to sleep with earbuds in my ears sometimes while listening to podcasts. Build quality of the case and earbuds is good. They are made of a lightweight plastic, they have a matte texture to them. I like it but it makes a scratchy type noise when you rub them while they’re in your ears because of the texture they have. The case is lightweight but sturdy. Battery life is excellent. I charged the pod for about an hour after taking them out of the box and they are still going strong. I would say I’ve used them for at least 8-10 hours and the pod still has a healthy charge. Sound quality is very good. At the default EQ, lows and bass are present but not over powering. Mids and trebles are clean and balanced. If you download the sony sound connect app, which I highly recommend for these earbuds, you can change the EQ preset and use different settings. You can also toggle on active noise canceling or put them in “ambient sound” mode. Which will allow surrounding noise to feed into your ears (for safety). The app is smart and will adjust according to your surrounding and activity you select. My only complaint about ambient sound mode is that sometimes there is a weird hiss, it isn’t overly annoying but a little distracting. It comes and goes. Active noise cancelling is good when in noise cancelling mode. I work at the airport and will sit outside sometimes while on break and these do a great job at blocking out the loud blasts of jet engines. I’ve used a lot of earbuds in my life and I would put these in my top 10 list. They are comfortable, battery life is excellent, and sound quality and active noise cancelling is good. They check off the most important things to look for when buying earbuds. My one and only complaint about these is the feedback / hissing that occurs when in ambient sound mode now and then. I’m guessing it’s the microphones checking your surroundings to adjust the ambient mode accordingly. Not a deal breaker, but I got to mention it. I don’t think it’s a defect but more of a software thing. That being said, for the most part they work and sound great and I think Sony has created another outstanding set of earbuds. I think most people will appreciate these.

I've been a lifelong Sony fan, love how their bass sounds in their products, and these Sony WF-C710N noise canceling earbuds are no exception - but with a caveat. I initially paired these earbuds with my iPhone, so that I could use the Sony Sound Connect app to get the most out of them. I am very familiar with the app, as I have many sets of earbuds and headphones for a variety of scenarios. Once connected, you can really dial in your sound, change the spatial awareness of them, and set up your equalizer, and you bass modes. The earbuds sound absolutely great connected to my iPhone. Absolutely no complaints at all. However, my intention with these earbuds was to connect them to both my iPhone, but also my MacBook Pro to use when I have Teams calls. This is where the problem begins. Not with connecting them, that was very straight forward as they are multi device compatible. My problem is with the sound quality. I am able to connect and initially they sound good, but then there is a feint 'hissing' sound. I presumed that it was the ambient sound mode kicking in, which emphasizes sounds around you, so I pressed the ANC button and the sound got louder, so it wasn't in that mode originally. I pressed the button again, and they quietened down, but not 'silent' like they were when connected to my iPhone. I attended several Teams meetings that day, and every meeting had this background noise. The sound in the meeting was fine, but with this 'hissing' sound in the background. I don't know if it was picking up the laptop's fan noise and enhancing it or what the issue was. It was all compounded when an aircraft flew overhead and almost deafened me. As I say, connection to the iPhone was not an issue at all (and the packaging does say 'Made for iPhone' right on it. No complaints there. But assuming they would work just the same on another Apple product, the MacBook Pro, they did not work as expected. Aside from the connection, I found that prolonged wear did start to hurt my ear a little (90 mins meeting) but I do have tight ear canals and this is not the first set of earbuds to do that, so I am not dinging them for that. They do charge quickly, and a 'top up' charge of 5-10 mins will net you at least another 60 mins of use. The case holds approximately 3 charges in it, so you can definitely go all day without having to completely recharge the earbuds. The overall design is nice, I have the white version, the case is textured so it won't slip out of your hand, the earbuds do fit nicely in my ear, and have a variety of tip sizes to fit your ear. They do sound great when connected to your phone, just as they were designed, but I had challenges when connecting to a MacBook Pro.

The Sony WF-C710N wireless earbuds come in a sleek usb connected charging case. The portable case easily fits in your pocket and provides great convenience. The magnetic holder assures you that they are connected and charging.These earbuds fit comfortably in your ear. At the outset, but wearing them all day causes a bit of strain, to be sure. The wireless connectivity is seamless and simple. Open the case remove the earbuds and they are ready to connect to your bluetooth device. The noise cancel feature is second to none. The sound is superior. The bass and equalizer settings are very good. The noise canceling feature can be turned off/on. There is the ability to connect to your device by setting specific ambient settings. This is all possible through the Sony Sound Connect app. Phone calls sound good. Not great, but acceptable. The reason I give 4 stars and not 5 is that the controls are a bit balky and not as responsive as I had hoped.The charge holds for a good long time. I am into 5 days of use and the battery is still holding a charge and running smoothly. This is a very good Sony product and sure to please.

First, these sound incredible. Sony has not missed here; the sound quality is top-notch, as expected. The noise cancellation totally handled the light rail train on my commute, and while I can't say exactly why, the ambient noise mode seems more natural than the transparency mode on other noise-cancelling earbuds I use. They're quite comfortable. They felt a little bulky handling them out of the case, but they sit naturally in my ear, and I didn't have to get used to them in any way - except that in my ear, they tilt slightly down, so I find myself sometimes tapping the top ridge instead of fully on the side of the earbud. The default tap controls weren't intuitive to me, but are simple enough to reconfigure. The touch controls are responsive. Setup and connection was simple - no issues there. But all the rest of the configuration happens via the Sony | Sound Connect app - and here's where another familiar story plays out. There are a few great features here, but much of this feels like bloatware. If I were a more dedicated audiophile, maybe I'd feel differently, but I suspect most folks won't have use for a lot of this. Software stuff I don't need: - The adaptive & location-based sound control is an interesting idea, but I don't see how it's worth the battery consumption (and just general tracking concerns) to have location tracking always on. - The 360 audio feature scans the shape of your ear and adjusts audio accordingly - but only for specific (paid) media services. - The app has pop-up ads for other Sony products, which like, come on. Software stuff I do like: - Customized EQ (including one that adjusts settings based on live sound preferences) - Option to connect to two devices at once via Bluetooth with easy device switching Overall, these are very very Sony. The sound quality is outstanding. The software alongside it - not so much. But since I listen to them far more often than I need to configure them, I'm a big fan.

The Sony WF-C710N noise-canceling earbuds are a fantastic value, filled with a ton of features that are surprising when you compare their price to other earbuds in that price range. These earbuds reproduce sounds typical of what you expect from Sony: clarity and bass. The two main modes that these earbuds have are Aware mode and noise canceling. The noise-cancelation mode will cancel approximately 75% of all sounds around you if you are listening to music or videos at a low volume. If you crank up the volume, all you hear is your source. With Aware mode, you can hear 80% of your surroundings, and there is a feature in the app that you can turn on to use the built-in AI to shift focus to voice chats. The body material of the earbuds has this fantastic matte-like feel that comes off as strong but very lightweight. There is no doubt that these earbuds will survive drops and remain in great condition. The charging case leaves a little to be desired. The case has the same matte feel as the earbuds and feels great in the hand. The hinge has a little bit of play when closed, which gives me the feeling that if I twist the lid of the case, it could bend out of shape. The battery life of this headset is amazing. Using the earbuds for an entire week, and I have yet to see the Sony app tell me I have lost any battery life. Given how much I have used them for YouTube videos and Spotify listening, I have no doubt that they will not need charging for a long time. One thing that I wish it had was extra ear tips. Of course, the small is too small, and the medium is a tad bigger than I would like. This does leave a bit of ear fatigue with the medium tips, but with the small tips, it basically does nothing to create a seal. All in all, for the price, you are getting some good noise cancellation features and great sound. It's the typical Sony quality at a price that is worth your dollars.

I liked that they stayed charged well into the week with only one charge. The sound quality could use some work. the design was good even though the ear fittings that were provided didn't always make for a snug fit no matter which one you had in your ear. I always had trouble pairing as it wasn't always a seamless act. I used them for just about everything so I found that sweaty conditions made for the worse use, when trying to complete a task with music. the buttons were also a little tricky because mostly everything is controlled with the buttons on the headset themselves. Although there is an app that accompanied the headset the app didn't really add much valve because there was hardly anything to adjust or gain from using it.

Pros: good sound,Good fit, retro look Cons:the case is cheap is just some acrylic and the earbuds are really made to last

Very comfortable. Sound is good. Works well with android phone. Really like the transparent look. Good battery life.

These little earbuds are pretty good. Great battery life. Sound quality is also very good with a lot of customization. Very compact charging case, almost wish it was a little bigger because I'm afraid to lose them. Some of the finger control gestures to change tracks or adjust volume are a bit odd but overall I'm very satisfied.

They have good sound clarity. The ANC and Transparency modes both work excellent and allow for use of a single bud at a time with long life. The only real downside is that Left and Right have different touch controls

Haven't had them for long, but they are a game changer. The sound quality is great, they fit in my ear perfectly, and they last a pretty long time. Will definitely be getting more Sony products in the future when it comes to audio!

I wear my wireless earbuds a lot. I have had quite a few different kinds over the years in my search for the "perfect ones for me". Common issues I've had are difficulties getting them to connect to my device, not fitting in my ear correctly, poor sound qualities and the thudding noise that I hear through them when I walk or workout. My first pair of decent earbuds were the Sony WF-SP800N. They had a stabilizer piece that fit in my outer ear to help hold them in place. They were relatively easy to control using the controls on the sides. I use another brand that are much smaller. Their small size fits well in my ear and doesn't fall out. When I received the Sony WF-C710N I was excited to try them. They are slightly smaller than the model 800 I previously had and much larger than my preferred earbuds. The box includes a USB-C cable, 4 extra assorted sized silicone ear tips and the associated paperwork. Like most electronics nowadays, instructions are accessed via a QR code. I selected the largest size ear tip that fit comfortably in my ear. This not only helps to hold it securely but helps to improve the sound quality. While I was holding the box in my hand, the earbuds linked themselves to my phone, possibly via the QR code on the box. There is an app to download to help fine tune the earbuds to you and help you to set the settings. If you'd rather control them with the app instead of the controls on the side of the earbuds, you can do that. The earbuds have active noise canceling and ambient sound mode, which allows you to hear things around you like cars or someone coming up behind you. There are various settings to customize the sound of what you're listening to: bright, excited, mellow, relaxed... There is an equalizer setting as well. The app can also control the sound settings of the earbuds based on your activity. You can connect to two devices simultaneously. There are dual mics for great sound when making calls. If you subscribe to a premium music service that provides 360 Reality Audio, you can set the earbuds up for that as well. I found the sound canceling to be kind of lacking, especially at lower volumes. The physical size of the earbuds is rather large and sort of hangs out of my ears. If I were to run or work out, I wouldn't feel confident that they would stay in my ears securely. At the price point, they are affordable and definitely won't break the bank.

The sound quality is excellent, as is the noise cancelling. The only reason it's not a 5-star is that, from time to time, it has connection issues with devices (only for a second). It stays in place while active, has a good battery life, and all around is a good earbud for the pricepoint.

Always satisfied with wired Sony earphones, so tried these. Overall good fit, sound and comfort. Out of box they sounded a little tinny to me. Have tried app mods, but sound did not seem to change much. Will keep trying with app settings. Phone calls were very good (sound, quality, ease of use).