See more imagesStack Bracket Kit for Select GE 28" Front-Load Washers and Dryers - Black
- Model:
- GFA28KITN
- SKU:
- 6387855
Highly rated by customers for:
See more imagesHighly rated by customers for:
DBCooper Posted
Spent about $2k on the GE Profile Washer Dryer Stack w/ delivery & installation on 7/3 with a delivery/install date of 7/7. They showed up on 7/7 without the mounting kit and rescheduled the install/delivery for 7/12. They did not call or show up on 7/12, so I drove about 15mi to the Dewitt, NY store and rescheduled the install/delivery for 7/17. On 7/17 they again showed up without the mounting kit but left the washer & dryer units and said they would return by the end of the day with the mounting kit and install the units. They never showed up, so I had to drive back to the store, pick up the mounting kit and went home to install them myself. Complete incompetence all around and a huge waste of my time, avoid Best Buy for appliances at all costs if you value your time!
Posted
Thank you for sharing your experience. We recommend calling Best Buy directly at 888-237-8289 to discuss the issues you had getting your stacking kit. -Vikki@GEAppliances
DanPatty Posted
This kit works well when it is delivered. Best Buy sent out three different contracted companies before the fourth group finally had the correct stacking kit. We cleared the laundry room and our schedules each time. No one ever claimed responsibility. We love our stacked Washer / Dryer in the small laundry room. The kit works, but the hassle to simply install it was ridiculous.
Posted
To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance.
Kepley99 Posted
Did online ordering and curbside pickup due to being high risk. When opened item, it was broken. Was informed would have to return in store which I am not able to do at the moment. Would have appreciated an opportunity to return by mail as item was damaged and not simply unwanted.
Posted
Hello Kepley99 - We are so sorry to hear about the condition you received your bracket in. This is certainly not the experience we strive to provide and hope Best Buy was able to help. If not, please give our Parts Department a call at 1-877-959-8688. Thanks so much. - John@GEAppliances