See more imagesStacking Kit for Samsung 27" Front-Load Washers and Dryers - Gray
- Model:
- SKK-8K
- SKU:
- 6342884
Highly rated by customers for:
See more imagesHighly rated by customers for:
user953670 Posted
Overall the item works if you get the full product. We ordered online and when we opened the box it was missing the screws / nut bag. We had scheduled deliver and installers who weren’t able to perform there job because of the faulty product. Best Buy also wouldn’t allow a return after 15 days which is such a short return window even for a faulty product.
Posted
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
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Ravingmad Posted
We bought this along with the correct washer and dryer from Samsung to go with it. However when either machine gets really into it, it makes the other vibrate a lot and cause a lot of noise - so we will probably end up separating the units and discarding the adaptor.
Posted
Hi Ravingmad,
Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
and we do apologize for any trouble this may have caused you.
To help you with your concerns let me share with you some links to troubleshoot your concern.
Noisy Machine
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Shaky Machine
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
For further assistance, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number: 1144287924
^Ross
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Genie Posted
No review yet because I haven’t used it because the washer has problems… Will let you know once the washer has no more problems
Posted
Genie, we understand it's too early for you to review this product as you haven't used it. If you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Camille
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Brad Posted
open package was missing 2 screws, but I was able to use two other ones I had.
Posted
Brad, thank you for letting us know that the stacking kit was missing two screws. To assist you further, please get in touch with Best Buy's customer service department at (888) 237-8289, 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
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Milo Posted
I feel like the kit should hold the dryer better. The dryer still vibrates and shakes when washer is in spin cycle.
Washer19 Posted
It’s okay, the instructions are not very clear. It feels very cheap for having it to hold a washer and dryer together.
Nii10 Posted
Not a bad purchase. It did the job and still using it
Posted
Thank you for your review, Nii10. We appreciate you taking the time to leave us a review on your pedestal, and you made an excellent choice.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us this reference number (1145032399), which will help our team pull up your information.
Have a great day.
Melardo
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Star1966 Posted
It served the purpose. Very secured and did not have any problem with it.
Posted
We appreciate the feedback, Star1966! Thanks so much for sharing. ^Jecca <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
Herb Posted
I have 10 year old washer and dryer and this worked great to stack them.
Posted
Hi there,
I appreciate you for taking the time to post your review. Thank you for being a part in our Samsung family. ^Brad
<img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung"
style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
Gabraham Posted
This is good and help to save space, I am glad to have it
Posted
We're glad you're satisfied, Gabraham! ^Jecca <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
Gcoleman Posted
Best Buy installed this kit works as it should no problems
Posted
Hi Gcoleman,
We appreciate you taking the time to leave us a review on your Samsung stacking kit. You made an excellent choice for your washer and dryer. We are happy to hear that it was perfectly installed and has no problem.
If you have any questions and assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144370784
^Rainly
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TimE Posted
it was the installation that was the issue, the delivery men did not want to install
Posted
Dear Bestbuy clients,
We appreciate you sharing your installation experience with the stacking kit of your Samsung washer and dryer. Let us extend our help.
Please see the link below for the steps to install the stacking kit.
https://www.samsung.com/us/support/answer/ANS10001027/
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
<img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
EricC Posted
Is this supposed to stack offset? This makes the washer stick out past the closet door hinge... The box was half tape.. not sure if everything was there or went together correctly
Paul Posted
It sucks that it mounts to the bottom of the dryer. You have to be careful that you do not break it when lifting the dryer on top of the washer. But it works.
Posted
Hi Paul,
We are glad to know that you are using one of our Samsung stacking kits for washers and dryers. Your satisfaction is our topmost priority and we apologize for the inconvenience of the stacking kit during the installation process. We will surely notate your feedback for better service in the future.
I highly recommend clicking this link for future reference or guide on how to install and stack your front load washing machine and dryer:
https://www.samsung.com/us/support/search/?query=How+to+install+and+stack+your+front+load+washing+machine+and+dryer+%7C+Samsung+US&referrerPageUrl=https://www.samsung.com/us/support/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144196304
Thank you for choosing Samsung. Have a great day.
-Trisha-
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Wildcard2010ad Posted
Was the replacement for another set they stop selling. Instruction didn't show how to install very good. Not really for older models but can be made to work
Posted
Hi Wildcard2010ad! Samsung does recommend only using the stacking kit that is compatible with your models. We have different stacking kits for different models based on the size and other factors. ^Jecca <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
Bacco Posted
I expected that this kit had the cable to allowed us to operate the dryer with the washer controls.
Posted
Thank you for your review, Bacco. The kit you have there is the stacking kit only. What you need is the stacking kit and multicontrol kit.
You can contact our Samsung Parts Team at (800) 627-4368. Mon - Fri 9:00 AM ~ 6:30 PM EST. They can the availability and compatibility of the multicontrol you'll need for your appliance.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144965923) when you message us to help our team pull up your information.
Have a great day.
^Charles
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Smaller Posted
Not made to the best as far as ease I probably will call to have it installed no pre drilled holes to install brackets.
JamesS Posted
Just something Samsung made to make more $ off of you.
Posted
We appreciate you giving us your honest feedback, JamesS.
For us to better assist you with your unit, we would like to speak to you directly.
Please get in touch with us through the following options below, so we can assist you in the best possible way we can.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145652828, which will help our team pull up your information.
^Rainly
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review Posted
didn't use these..we ended up putting them side by side due to a clearance issue
Posted
Hello,
Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Thank you!
-Angelica
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Great Posted
Not really sure what to say, it does the job and easy to assemble.
Posted
Hello, that is great to hear! Thank you for taking time to review your product. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143957942) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />