would recommend to a friend
See more imagesFrankatDuluthMN Posted
When I received the Sun Joe, one of the wheels was broken at the axle mount. I contacted the manufacturer, sent them a picture, and they quickly sent a replacement wheel, which fortunately, was fairly easy to swap out. The machine performs well and the included accessories are appropriate with the possible exception of the wallpaper steamer, since I have no wallpaper to remove. The tank is easy to fill, it heats up quickly and the unit provides steam for a surprisingly long time before a refill and reheat is needed. This is a good unit for spot cleaning and deodorizing after pet accidents.
Ingstar Posted
Ive been using this HANDY tool for so MANY projects around the house and with an extension cord even outside! CLEANED MY CAR RIMS PERFECTLY! Strong and durable with great steam pressure! Need to buy another for a friend! It has held up well so quality is great.
Nvidiashielduser Posted
as far as steam goes, this thing is an absolute beast. no complaints at all. but....the wheels are junk. arrived broken, returned for exchange and those came broken also. contacted sun joe and to their credit, they sent me a new one that was fine but one of the wheels broke while using it the first time.
Shum Posted
Absolutely love this steamer. It is easy to use and works great
Odyssey Posted
It is not a bad item. One piece was broken in the box when received but all other parts were intact. It does stem but at times more water than steam come out and that makes it hard but it does get scum build up when you have it on high pressure and get close to the area that has the dirt and scum. It slides it right out so I will say it does the job just wish more steam that water
Andyr Posted
Works very well Only have it a short time , however it heats up fast and the steam is fairly high pressure Good accessories come with it
ShoGun Posted
I just received this product today and tried it out. Well I should say, I attempted to. The steamer continued to flash red and manual stated that it was low water level. It made no sound ether and I obviously had it filled. I toggled the power switch it would run for .25-.40 seconds then start to flash again.
Posted
Dear BestBuy Customer,
So sorry to hear that you're having an issue with our product. We take each matter very
seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind
each product we manufacture. Our toll-free number is 866-766-9563 (Monday through
Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do
our best to make sure you are satisfied 100%.
Thanks
Customer Service Team
Snow Joe + Sun Joe
AlexanderM Posted
This item I purchased was used. Called customer service to get a refund but they refused. Now I have to throw away a $120 item because it pours a brunch of brown water.
Posted
Dear BestBuy Customer,
Dear valued customer,
We apologize for any inconvenience you may have experienced with your recent purchase. We understand that you received a used item that did not meet your expectations and that our customer service team was unable to process a refund for you. We take your feedback seriously and want to make things right. Kindly contact Kleber our Senior Support Manager at 201-623-1656. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Service Team
Snow Joe + Sun Joe
NightShadow2020 Posted
My friend loves his steamer. He saw it online and wanted to try it out.
Nerd Posted
Very satisfying tool, machines makes cleaning mirrors and window fun.
CIII Posted
Excellent quick steam Great for cleaning and easy to use
Smilley Posted
Not bad for the price Purchased on deal I’d the day
shearne Posted
I had been thinking about getting a steam cleaner for various cleaning tasks around the house and when this showed up as a Deal of the Day I pounced. I have used it for several different cleaning tasks now and am pleased and happy with its performance. For the money it was a great buy. Highly recommended.
Rinduan Posted
I had high expectations. Cleaned the stove, but did not remove water stains on mirrors, windows, faucets and bathtub. It actually damaged my bathtub wall. It wouldn't even clean dirt off my Vans sneakers. It will remove some dirt and grime.
Posted
Dear Best Buy Customer,
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Service Team
Snow Joe + Sun Joe
RAce Posted
I tried using it as a pressure washer, my mistake, it’s not a pressure washer! For small jobs it does the job. It does heat up fast. I used it on my home windows and screens. Takes all the dirt right off.
Manedra Posted
It's not a 60 second heat up like it says but it does the job
Mjsol Posted
Good starter machine. Small and light to carry around. I hope to use it a few more times before making my kind up about how effective it is.
Lachica Posted
I am amazed on how powerful this machine is. I used it to clean the inside of the oven and it got rid of all the black old grease marks. Easy to use. I love it.
Micro Posted
This item didn’t work out of the box. The water level sensor wouldn’t allow it to heat up. Called the company and they are sending a replacement! Hope the new one works
Posted
Dear Best Buy Customer,
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Service Team
Snow Joe + Sun Joe
Antonios Posted
Not as powerful as hoped , trickles out steam on a low pressure.