See more imagesTCL - 65" Class QM6K Series 4K UHD HDR QD Mini LED Smart TV with Google TV (2025)
- Model:
- 65QM6K
- SKU:
- 6617498
Highly rated by customers for:
See more imagesHighly rated by customers for:
Leo89 Posted
The television is beautiful, as is the picture quality, but it's a shame they don't have good workmanship. Mine only lasted a week; the screen simply went dark and stopped working, so I exchanged it for an LG.
Posted
Hi Leo89,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Nascarstacey Posted
I went to Best Buy will full intentions of buying a Samsung I had picked out, the sales guy talked me into this one. Let me first say, i have nothing else plugged into it, no soundbar, cable box, nothing. I am unable to stream Disney app, then had no sound, I have spent 4 hours on the phone with TCL support doing factory resets and having them take me through every setting possible. What a waste of $600 if I have to reset the tv everytime I want to watch it. I would NOT recommend!!!!! And not exactly like I can return it easily, I had to make special arrangements just to pick it up so now Im VERY unfortunately stuck with it.
WilliamK Posted
Terrible experience with this tv saying “not connected to wifi” while all of my other tvs have no issue and are farther from my internet connections. Do not buy!
Posted
Hi WilliamK,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
RichardC Posted
Really not happy with it. The picture is not that good. Definitely not clear. It always looks fuzzy. Color is no where near as good as advertised. Actually wish I would have bought a different tv.
Posted
Hi RichardC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
RandyB Posted
TV has issues that TCL can't fix and told me to return the item. However, when I called Bestbuy they told me I had to ship it and would NOT accept it in the store.
Posted
Hi RandyB, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with the retailer. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order. Thank you, Alison TCL Customer Support
BruceC Posted
Loved the quality of the screen, very bold colors. Loved the remote which illuminates upon contact. Why aren’t all remotes made like this? Had to return it though. Did not like the google platform. And it turned out the HDMI ports were defective.
Posted
Hi BruceC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
TerrieL Posted
we bought then brought ours back to be returned to Best Buy. The promise of a crisp picture and colors was just not as expected. Each change in viewing resulted in re adjusting the settings you had previously set up.
Posted
Hi TerrieL,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support