Customer Ratings & Reviews

Posted 1 month ago

Hello, Bryan. Thank you for your feedback. We’re sorry to hear that the unit did not charge your phone and that you’ve had difficulty with the return process. That’s certainly not the experience we want you to have. Since this product is manufactured and supported by SDI Technologies, we recommend reaching out to them directly for product support and further assistance. Their team will be in the best position to help troubleshoot the charging issue and explore available solutions. You can contact them here: https://timexaudio.com/support/contact/. We understand how frustrating this situation can be and appreciate you bringing it to our attention. We hope the team at SDI Technologies can assist you and help resolve the issue promptly. <img src="https://s3.amazonaws.com/stratos-logos/logos/timex-watches.png" alt="timex-watches" title="timex-watches" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />