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Rating 4.6 out of 5 stars with 244 reviews
JohnF Posted
I give this a average review for a variety of reasons. setting up the TP-link was pretty easy, but i kept having trouble with one of the units. i just couldn't get it to connect/stay connected. this went into me casually troubleshooting the system and finally, after exhausting all options i finally said okay, let's take it back. this is where the review get's split though. tp link has a 2 year warranty on their box, in my industry i'm used to having up to 60 days to return an item so when i went back to best buy to return/exchange my item i was met with a store associate saying i only had two weeks to return a item. me being unaware of this policy asked when that came into practice as i have been shopping at bestbuy for about 25 or 30 years now. he then suggested if i purchase a best buy member ship that might allow me to return my item. i was floored, i thanked him and said "no, that's bleeping extortion" and took my item and walked out of the store. tp link, you would most likely have a higher review if i could have exchanged my item. Best Buy though, zero stars and i will most likely be very reluctant to make any significant purchases at your store in the future over this return policy and suggesting that i purchase a membership.
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White
Posted
Hi JohnF,
Thank you for your review. We regret to hear that you encountered difficulty with one of your Deco units, and we would like to help address any questions you may have so that you can enjoy seamless, worry-free Wi-Fi coverage throughout your home. While your Deco comes with a manufacturer's warranty, it also includes free phone, live chat, or email support via our official TP-Link Support Team. If you haven't already reached out, we would love to hear from you. Please visit our Support Portal to open a support ticket, and one of our Support Agents will be happy to help: https://www.tp-link.com/us/support/contact-technical-support/
Best Regards,
TP-Link Systems Support
AlfredV Posted
Hooked these up in my house to extend WiFi network and expand house coverage! Wifi is incredibly fast now and reliable! 10 out 10 would recommend!
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White
ASUKAN09 Posted
Glad we got these. Our router is on the ground level on the north side of our townhome. Our offices are on the 3rd level on the south side. We were having some major internet strenght issues. Once we got these, we have NO issues with streaming games while also being on video calls. Great option for the price and super glad we got these. We have one on each floor and it has made our home a nice hub for wifi with no more connection strenght issues!
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White
Justin Posted
Mesh networks are so much better than single-point routers. Automatic switching between points, triangulated signal, longer reach. Feels pricey but in the end it's worth it.
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White
LINDA Posted
This product extends our internet to an extra gathering garage that we have and to an extra room in the basement that was added on. I am very satisfied with it.
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White
ROBINM Posted
We have 3 in our house and have had very few issues. Sometimes we have to reboot the router, but that is very rare and I think it reflects more on the wifi than this product.
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White
ANGZ Posted
worked well. set up was a bit cumbersome but overall good product
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White
Blinkbyme Posted
Now have WiFi to the whole house no dead spots, ,just remember to download the app to finish setting it up
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White
KEVINO Posted
Easy to install, fast, reliable and consistent. BB associates were very helpful.
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White
LazerTag Posted
not great, but not the worse mesh devices I have ever used. Easy to setup and do give very decent coverage around the house. Not many features really outside of that. It is what it is for the price a very nice value.
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White
Posted
Hi LazerTag,
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to deliver robust, seamless Mesh Wi-Fi throughout your home. In your case, we first recommend ensuring that your Deco app and firmware are fully up to date, and that your Deco units are optimally positioned within your home and in optimal proximity to each other.
Our support team is always available and happy to assist with any questions you may have about our products. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.
Thank you,
TP-Link Systems Support
KyleS Posted
Easy to set up. Way better coverage than my old router. Very happy with my purchase
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White
Pete Posted
These are exactly what we needed for our house. Fast speed and the range is awesome. Highly recommend.
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White
henfryer Posted
Managed to increase the signal on security devices around the whole house. TV furthest away from router are a lot faster. Very pleased
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White
Robster Posted
Easy Set Up, great way to extend the WiFi at the house. We were able to create a nee broadband for Visitors. No complaints yet!!!!
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White
TunisiaA Posted
Great product to use. Easy set up. I have excellent service now.
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White
MichaelH Posted
Very easy to connect and use instructions. Gives steady internet
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White
user320333 Posted
I upgraded my internet with Frontier but, it seemed to only get worse. My son-in-law recommended this system so, I ordered it and he set it up for me. My home is only a 2100 sq ft single story and I was always having trouble with internet throughout the house. This system has taken care of that issue.
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White
Timp Posted
Easy set up and great range extension for my home. Upstairs WIFI is excellent now
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White
RaulQ Posted
Had a few dead spots in the house, and I had an issue where the further the you’d walk from the router the slower internet would be. Would start as high as 650 in the office down to 150 in the living room. This not only increased coverage across the house but now the entire house gets consistently 650+. Set up was super straight forward but takes a long time. Overall gets the job done.
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White
ChrisTF Posted
Easy to setup, great management app, performance is fantastic.
This review is from TP-Link - Deco X25 AX1800 Dual-Band Whole Home Mesh Wi-Fi 6 System (3-Pack) - White