TP-Link - Tapo Smart Wi-Fi Outdoor Dual Plug - Control & Schedule Holiday Decorations & Outdoor Lights - Black
Model: TP25
SKU: 6559368
Questions & Answers
My wifi is 5G. Can I still use this device?
Answered by TPLinkSupportHi Moni, If by "5G" you mean your Internet service is delivered over 5G cellular connectivity, it should be fine, as long as your Wi-Fi router supports 2.4 GHz connectivity. However, if by "5G" you mean your router uses 5 GHz Wi-Fi exclusively, with 2.4 GHz either disabled or not available, then the smart plug will be unable to connect.
For sale is a "TP-Link - Tapo Smart Wi-Fi Outdoor Plug with Matter." What the heck is "matter?" Everything that is not energy is "matter!"
Answered by TPLinkSupportPromoted by the Connectivity Standard Alliance (CSA), Matter is an industry-unifying, open-source connectivity standard that promises to enable seamless communication among IoT devices across platforms, regardless of manufacturers. The goal of this protocol is to alleviate the fragmentation of the smart home market to unify smart home ecosystems. For more information regarding TP-Link products and Matter support or integration, please refer to our website here: https://www.tp-link.com/us/technology/matter/ For a helpful guide on what you need to get started with Matter and TP-Link devices, please see our community article here: https://community.tp-link.com/us/smart-home/kb/detail/412812
Does the plug have a known MAC address? I am on a shared network and must register it by MAC address.
Answered by TPLinkSupportYes. You can conveniently find its MAC address on the smart plug's label.
What is the warranty period for this smart plug?
This smart plug comes with a 2-year limited warranty for both parts and labor.
This question and answer was generated by AI based on customer and product data.Does this smart plug work with Google Home?
Yes, this smart plug is compatible with Google Home, Amazon Alexa, Apple Homekit, and Matter.
This question and answer was generated by AI based on customer and product data.
