Turtle Beach - Kone XP Air Wireless Optical Gaming Mouse with Charging Dock and AIMO RGB Lighting - Wireless - White

While our devices are only fully supported on Windows, they usually still work on other platforms. The Kone XP Air should work without any issues on Mac OS, however, advanced functions or customizability only become available through the software suite Swarm, which is exclusively available for Windows.

Hi and thanks for choosing ROCCAT. We can not give an answer regarding in store warranty, however, our manufacturer warranty has you covered. This unfortunately means that we can't offer an in-person exchange, however, if you reach out to our support team using the contact form on Turtle Beach's official website we will be able to assist you with any issue our product might be causing.

While the Kone XP Air can be used as a generic USB mouse on Xbox Series X|S, updates and customization are only available when used on the PC through the Swarm 2 application. Additionally, any game itself will need to support mouse input. Best Regards.

While the Kone XP Air can be used as a generic USB mouse on Xbox Series X|S, updates and customization are only available when used on the PC through the Swarm 2 application. Additionally, any game itself will need to support mouse input. Best Regards.

Hello JB! Please reach out directly to our dedicated Support Team so they can look into this for you. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!