Geek Squad® Computer Accessory Protection

Benefits of Geek Squad Protection for your computer accessory

If you accidentally damage your computer accessory while handling it, no need to worry, it's on us

Enjoy peace of mind knowing that you're covered if the unexpected happens.

Your product isn't working? Don't worry.

To get help, just bring your product into a Best Buy store. For any covered issue, we'll repair your product, get you a replacement (if the product is available), or issue you a store credit or gift card up to the original purchase price, including taxes.

No out-of-pocket costs for parts or labor

We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.

If there's a hardware failure, we'll repair or replace your product

This could be a problem with an internal part, how the computer accessory was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.

If your computer accessory won’t turn on because of a power surge, count on us to make it right

You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.

You can transfer your Geek Squad Protection

When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.–9 p.m. CT) to transfer.

When something goes wrong, we're always here to help

Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.

See our Geek Squad Protection FAQs

How does Geek Squad Protection work with your manufacturer warranty?

During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't, like failure due to a power surge, even during the manufacturer’s warranty period.

If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection has your back and will take care of any covered repairs.

Repairs are performed by either Geek Squad or one of our authorized third-party contractors. We require our third-party contractors to conduct a background check on any person they hire to enter your home.

How much does Geek Squad Protection cost?

It varies by product, and you'll be shown the exact cost when you add a product to your cart. Here's an example for a computer keyboard costing $27.99 (applicable taxes for the plan are not included below).

Example cost of keyboard $27.99

2-year plan $9.99 (about $0.42/month)

Getting help is easy with Geek Squad Protection

Need to make a claim under Geek Squad Protection?

Get started online or chat with an Agent

Need to make a claim under your original warranty?

Learn how to contact your manufacturer

During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't, even during the manufacturer's warranty period, and covers you when your warranty ends.

If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection takes care of any covered repairs.

Certain exclusions apply. See the terms and conditions for a complete description of your plan's benefits, limits and exclusions. Federal Warranty Service Corporation is the Obligor and Administrator of this Plan in all states except in Florida, where the Obligor and Administrator is United Service Protection, Inc., and in Oklahoma, where the Obligor and Administrator is Assurant Service Protection, Inc. These companies operate under the trade name Assurant. Parts and coverage available under the manufacturer's warranty are not covered by the Plan during the manufacturer’s warranty period.

*For some appliance products, we have limited access to replacement parts. Due to these complexities, we will skip any repair efforts and replace or reimburse you for your broken item. Brands include but are not limited to Viking, Wolf, Thermador, Sub-Zero, Miele and JennAir.

**Replacement products and parts may be new or refurbished which meet the manufacturer's specifications, or in the form of a store credit, gift card or check in an amount not to exceed the original purchase price of your Covered Product, including taxes, to use toward the purchase of a Comparable Replacement.