See the terms and conditions for a complete description of coverage and exclusions. AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this Plan.
Parts and coverage available under the manufacturer's warranty are not covered by the Plan.
Geek Squad® Laptop Protection
Benefits of Geek Squad Protection for your laptop computer.
If you accidentally damage your laptop while handling it, we'll take care of it.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
You'll never pay for parts and labor.
We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
If your battery won't hold a charge, we'll replace it.
Get a one-time replacement for your original rechargeable battery if it fails to hold a charge.
If your hard drive stops working, we'll repair it.
We'll cover the cost of repair if your hard drive fails through normal use. Does not include Data Recovery.
If your laptop won’t turn on because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
If your screen has bad pixels or a shadow image, we'll correct it.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or speaker, or how the laptop was manufactured. It could also be caused by dust, internal heat or humidity.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
How does Geek Squad Protection work with your manufacturer warranty?
During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't, like failure due to a power surge.
If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection has your back and will take care of any covered repairs.
Average laptop computer repair costs without Geek Squad Protection.*Read Pricing disclaimer
|LCD screen replacement||$342|
*Pricing reflects average national repair cost. Actual repair cost may vary by service provider or by region. Updated November 2020.
Getting help is easy with Geek Squad Protection.
During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't.
If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection takes care of any covered repairs.