Customer Ratings & Reviews

Prior to this we had an LG bottom freezer, stainless fridge that was loaded with features. Unfortunately, the LG failed twice in 8 years. My wife wanted a similar model an we came across this Whirlpool model. On-line reviews are very good for it so we gave it a shot. It was not available for viewing at our Best Buy, so this was a sight-unseen purchase. First the good - it's very efficient and relatively quiet. It works like it should and has more capacity than the LG we had. In fact, it's quite a bit larger internally than the LG despite similar exterior dimensions. The stainless finish is OK, but less fingerprint-resistant than some I've seen. Now the not-so-good - the ice maker only has the arm shutoff - the LG had a switch in addition that was a nice touch. The ice maker has no size adjustment so the cubes are what they are - you could make the LG cubes smaller or larger. The shelves and drawers are functional, but don't have the quality feel the LG's did. When you open the door and recluse it, the temperature of course inside drops again. The seal on the door is so good that my wife cannot physically open the door again until the inside temp stabilizes again due to the vacuum drawn on the door. All in all, this is a good fridge. At the price it should have a few more features and the feel of the drawer slides and shelves should be better. Ultimately I can live with that as long as it lasts. Now the really bad - the installers came and set up the fridge for us. Now you might say setup is setup. But here are my complaints; 1) they used a cordless drill to remove the door handle and hinges (needed to swap opening from left to right). Doing so really torques the screws and as a result distorted the sheet metal on the door where the fasteners were. They also broke off the plastic cover or vanity screws that cover the empty screw holes on the side without the handle. Installers should NEVER use power tools on things like exterior appliance hardware. I was out of the room at the time or would have stopped them. So I had to buy more at $20 for two tiny plastic screws. 2) they did not properly level the fridge, so the door would not close when released. So, pretty good fridge, poor installation and setup.

Good frig. Love the bottom freezer! Efficient, cold and quiet.

This refrigerator is amazing, or I'm assuming it is. We originally ordered this fridge because it met the measurements our apartment complex gave us. Now, granted, I should've measured myself before just going on what they said the measurement was. The delivery men come, and tell us we are an inch off. 1 inch. So, we freak out and went to bestbuy and were able to get the brother to this Fridge (which was cheaper because it was on clearance and a bunch of other boring things...) The fridge we do have is the exact same as this, but black and a little smaller and it is fantastic! The freezer capacity is better than I believed it would be. Granted you can't put big pizza boxes in it, but that is fine. Just take it out of the box and if you must, cut out the heating directions and put it with the pizza or whatever it is that wouldn't fit. I can't speak for the ice maker, because our complex is older and does not have the hook-up for water. (Side-note: you must but the water line for Best Buy to deliver, install and take away the old one. If you are like me and don't have a water hook-up, you can always return the water line after it gets delivered. The Best Buy person told me that, and that is what I did.) The fridge is amazing. Being able to fit the milk jug on the door is fantastic. One of the main thing we wanted in a new fridge (apart from bottom freezer) were the solid shelves that have the lip surrounding the edge, "spill-proof", and this fridge has it, and it really does work. We had wire racks before, and not only would there be a pool of mess on the bottom shelve, the food in the fridge that was directly below what spilled, would also the a mess from the dripping. Such a nasty thing that has been solved now. The temperature controls are digital, but not by degree. They are digital numbers 1-7 with 7 being the coldest and LED lights inside which makes it so bright inside! BEWARE: You might be blinded when you go to the fridge for a 2 am drink because the lights are very bright. Also, in case you were wondering, the black version we have is a smooth finish on the front, no bumps. Although for full disclosure, the sides do have the bumpy texture. All in all: I believe we would have loved this fridge since we love the younger and smaller brother version. FYI: The fridge totally matches our new stove. Even though they were bought at different times. Bought the Silver Fridge and the stove at the same time, fridge was too big and we went and found the smaller fridge. Which matches the stove better in my opinion.

I love the look and function of this product. The fridge has tons of space and for my tall husband he appreciates not having to duck or compromise space with a side by side. All that said, I have two small FYIs about this appliance: 1) The fruit and vegetable drawers each have a knob to adjust the humidity in the drawers. They are thin plastic pieces that stick out and are consistently getting stuck on the drawer unless you are very careful when you push it in. I'm unsure as to why you wouldn't just have a wheel instead since I can only assume this will break off in short order. A minor issue but a true design flaw for normal use. (Pic attached) 2) I wish the freezer drawer clicked or had an indicator light if it wasn't fully closed. Within the first week ours was left just the tiniest bit open over night and everything started to defrost. I feel like there should have been something in the design to help it close fully, consistently. We are more conscious of it now so we don't make that same mistake again and have had no problems since.

We actually bought two of these and flipped one of the doors to make what appears to be one extra large refrigerator. It has worked out wonderfully. Two critiques. The first I obviously knew before I purchased it but bought it anyway, is the lack of a water dispenser on the door. The second is that the interior drawers for the produce and deli meat etc. are very chincy. They are not on rollers so they don’t easily glide in and out. Other than that, they are fabulous.

I love the open space when you look inside. I don't like the way the door flies open. I'm scared it will break the hinge

Well designed and high quality refregirator. Energy efficient. Start working a bit noisy at the beginning then slowly goes quieter. Don't pay thousands for some other model that does the job.

This refrigerator looks & works great. Ice production is terrific. I like the layout. It's not the most expensive model, and this shows in the refrigerator drawers which work just fine but feel a little cheap. I like how the bottom drawer of the freezer pulls out automatically while the top drawer stays in place. The freezer drawers are wire, which means that anything you drop through the holes is gone forever. I've only had the freezer a month, but still haven't figured out how to easily retrieve anything that falls.

So far so good. We’ve had it for about a month and no complaints. Not the most spacious freezer, but the top is very spacious. It runs quietly. Great for a small kitchen.

Good size, plenty of space. Super easy to organize the freezer.

Excellent quiet refrigerator. I am happy with the purchase. My refrigerator slot is right by my garage door and hence a double-door refrigerator would not have worked. This one worked out just perfect. Looks beautiful and elegant. There is ample space in the refrigerator section with an awesome bright LED light greeting you when you open the door. I gave it 4 stars just because the freezer section could have been designed a bit differently. Although the freezer section is big, the racks in freezer section do not make optimal use of the freezer space and leave unused space in the freezer. For example, you cannot stack stuff on top of another on the bottom rack since it will hit the above rack in the freezer. Therefore, the space in the freezer is a bit deceiving. Also, there is no way to get around it since you cannot remove those freezer racks. But other than the above, it is a beautiful refrigerator which I would recommend to anyone looking for a single door refrigerator.

It's been a couple months now, and so far, so good. No overly strange noises, no leaks, food is cold, and ice is ice. LED lighting is pretty cool. Digital thermostat seems a bit weird because I feel it should be an actual temperature display. Why even bother with a digital display? I do like the clean, one-door look without the eyesore of an outside dispenser. I hear Whirlpool stuff is made in the USA, so that's pretty cool.

So far this unit has been a great addition to our kitchen. We have no water hookups, so I removed the ice maker - it was a pretty simple process once I figured out how to get the sliding drawers out. The only issue we have in the freezer is that moisture collects on the top of the door where the light switch is, so sometimes when we open the freezer drawer the light switch is frozen in place and the light does not come on. In the fridge, it is delightful to be able to see everything at a glance (rather than having the freezer on top and parts of the fridge below my line of view). The shelves can be moved almost anywhere, the design is simple and functional. The only issue we've had at all is that the drawers easily come off their guides, so sometimes I go to slide it open and realize it is sitting on the bottom of the fridge, rather than actually being on the rack.

Overall, the Whirlpool 22.1 cu. in. bottom freezer frig is a pretty nice frig. We picked the black stainless finish which looks really nice. The adjustable shelving inside and in the door makes it very user friendly for taller items. The freezer is a decent size for a frig this size and the icemaker works really well. The frig runs quiet too, which is a must for us. Now the catch. Best Buy's website states in the specs that this model comes with a water filter and the owners manual shows the water filter. When I could not find a water filter I called Geek Squad. They could only tell me what I had just read in the owners manual, so they gave me a number to Whirlpool. Whirlpool said that only models with a water dispenser have water filters, so Best Buy's website was incorrect. After talking with a sales person at Best Buy, he said that the product description comes from the manufacturer, but he understood that I did not get what I thought I was buying, so he gave me $50 off the price of the frig so I could buy an in-line filter. That is just what I did. I found a nice GE filter at Lowes ( BB did not carry them, only frig filters) and installed it in the basement so it does not show or make a mess in the kitchen when I need to change the filter. Now our ice no longer has that nasty chlorine taste. Thanks to Best Buy for standing behind their products. The delivery guys were great, but they were fooled also, because they told us to run 3 full trays of ice before using to allow the filter to clear. We are now happy with our frig, but just beware if you have hard water or chlorinated city water, you may have to do a little extra work to install your own water filter.

Wonderful fridge with lots of room. Bottom freezer has a great icemaker and sliding tray. Only part i dont like is the vegetable/fruit bins dont slide in and out easily. I must bang them to get the drawer to fully go in. For about 2K i would have expected to get well sliding drawers.

It is basically the same as we had before-Amana, > 10 years old model with the same dimensions. The Whirlpool refrigerator is lighter and seems to work OK so far. The lighting inside is good too. However, I noticed a few things. First, the refrigerator door cannot be reopen immediately after closing. Have to wait for 5 minutes to open the door again. Probably it will get better when the outside temperature cools down (thermodynamics, they explain). However, I do not know how to fix it. The second point is that although the overall design of the interior of the refrigerator is pleasing, there are few things to consider. They have a new upper compartment which cannot be closed for no particular reason. The handy, useful butter compartment is missing in the newer model. There are no plastic cushions in the storage buckets unlike the older model that I mentioned. If fact, we saved these plastic, washable cushions and use them in the new Whirlpool. This is convenient and easy to clean if there is food spill. The third point is that the freezer compartment is better designed in the Whirlpool model to avoid cluttering and break down of the motor subsequently, I heard about a chemical odor in the ice formed. We do not have such problem since we have not connected the ice maker to a water source. The ice tastes OK. Sometimes, I can hear the sound of the motor circulating coolant. This is the same sound that you would hear in a refrigerator that is about to die. I hope it is normal. I am keeping a close eye on it. Overall, it is an elegant piece of essential equipment to have in the kitchen.

After 35 years, it was time to upgrade my old refrigerator which needed some repairs but would have been more costly than practical. I researched different options online and decided that Whirlpool seemed to be the best option for my needs. I was particularly looking for a bottom freezer since arthritis has taken it's toll and it was difficult to stand for long going through a top freezer. I went up a size having had a 20 cubic foot refrigerator and either had to go down to 18 or go up to 22 for what I wanted. Fortunately, I found this one at 21 cubic feet and it added just 2 extra inches which was fine for where I use it (it's free standing, not encased in cabinets). I love the size, and love the bottom freezer. It is so convenient to use. When I looked at some freezers they used solid trays but this one has basket type trays. I think I would prefer the solid trays because of the fact that it would be easier to clean, whereas things drop through the baskets and I think it will be more difficult to clean. I did line the baskets with freezer paper to help prevent some of this. That is the only thing I have a concern with. I love the LED lights, so much nicer and brighter, and love the controls in the front of the refrigerator, so much easier to control and adjust. All in all I am very pleased with the crispers with their own humidity controls also. I would highly recommend this refrigerator to anyone.

I like this Whirlpool bottom freezer fridge overall, especially the amount of room up top and how easy it is to organize everything. I do wish I had picked a model with two upper doors instead of one large door, since that would make quick grab-and-go access a little easier. The other thing that bugs me is how the door swings all the way back if you let go of it, and I wish it had a built-in stopper to keep it from opening too far. Aside from those two things, it has been a good fridge with plenty of usable space.

Very pleased with the capacity of both the refrigerator and freezer. Very convenient with refrigerator on top. No bending over to see what's in the back of the shelves. It is noisier than what I wanted and motor runs more than I thought it would. I can hear it in the next room when watching TV. SS adds class to my kitchen. If you don't mind the noisy motor I'd recommend it.

This refrigerator is one of the few that we found that would fit in the smaller cut-out spaces commonly found in older homes. It's spacious and looks good. The top fridge / bottom freezer is nice because it lets you see into the fridge easier. Very nice. Freezer space is a little limited.