Windows 10 Tutorial

As Part Of This Service, An Agent Will:

Assess your needs by asking lifestyle questions.

Give you the opportunity to choose up to 30 minutes worth of targeted training, which includes approximately 4 of the 12 available lesson plans:

Feel familiar — desktop, taskbar, start menu, live tiles

Better than ever — snap, virtual desktops, action center

Cortana — digital assistant, reminders, Cortana's notebook

Natural experience — voice, pen, gesture, OneNote

Continuum — apps that scale, adapting layout to the device

Mail and Calendar — mail and calendar apps

Office Mobile — Word, Excel, PowerPoint apps

Gaming and Xbox — Xbox app

Photos — Photos app

Music and Video — Music and Video apps

Microsoft Edge — Web Notes, Reading mode, sharing

Windows Store — apps, games, music, movies, TV and more

Ensure that services purchased meet client needs and expectations.

Make recommendations on additional solutions based on client needs and expectations.

Leave behind document with tips and tricks of Windows 10.

Provide you with a receipt and notes via e-mail or printed copy.

Educate you on how to engage Geek Squad for future support and provide Agent contact information.

Service Does Not Include:

Training on virus or spyware removal.

PC setup and installation.

Upgrading computer to Windows 10 from a previous version.

Troubleshooting problems with a computer.