
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Customers are satisfied with the performance of the 13.38, noting its ability to handle demanding games smoothly. However, a significant number of users reported problems with the graphics card, experiencing failures within a relatively short timeframe. These issues sometimes necessitated the replacement of multiple components. The product's overall reliability is therefore questionable due to these recurring graphics card problems.
This is not to be bought, I have an older one with win 8.1 and I've reset it many times and when I do updates, the control panel will no longer show. It won't run a video program I have that is new version. It sort of runs the old version occasionally. It is only good for streaming and barely that, I put a Belkin Network USB in it because the on board WiFi is BAD!! I build computers and use ASUS stuff and have had no problems with their MOBOS etc. But I've owned a laptop and this desktop and neither is worth it.
Posted by Crony6
I have owned this computer since Feb overall it has been a decent experience. on the topic of failed GFX card I have had the issue my self. the first time a cable came loose i called Asus and was allowed to open and check it. Second time it seems as a surge fails safe. If you remove the power and HDMI cable and hold the power button for 30 seconds it resets it an turns back on. hope this helps
Posted by rob85
For me, I have had this PC for 2 months now. Runs great! The one thing that annoy's me is that buzzing sound 24/7. When I got it I figured it's nothing. But then it stayed forever. Hopefully if I take it back to best buy they can fix it. Amazing speed. I can run overwatch, pubg, battlefront 2, cs:go, at the highest graphics. The fans are really loud though. Like high performance? Then get it. It is worth it. You could build your own and get a GTX 1080 instead of buying this. But 1070 is perfect graphics for this machine. Any way I can fix the buzzing sound? The fans sound smooth. its just a buzzzzzzzzzzzzzzzzzz sound . Thanks!
Posted by customer