
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I love the 300hz screen for gaming and my kids love the RGB keyboard and front. Got an unbeatable price on a certified open-box. It does get very hot and I've considered a laptop chiller but when viewing the actual temperature with speccy it's no where near maxed on, just has a hot spot just above the middle of the function keys.
Posted by bennymack
I was shopping for a low-end to mid-range gaming laptop that would be reasonably portable. Right now I'll be using it primarily for gaming (at home), but I wanted something that I could take overseas for school in the near future, and to use it for work as well if necessary. I probably won't need to bring it to class (I have a Surface Go for that), but could end up taking it out with me now and then depending on what I'm doing. 15.6" is the absolute maximum size that I figured would fit comfortably in my backpack, so I was looking at anything at that size or smaller. After browsing a bunch of new RTX 3060-based laptops and not quite being happy with the deals, I started looking at the previous generation hardware. I spotted what seemed like a too-good-to-be-true open box deal on this - less than a grand! When it showed up, the packaging job wasn't exactly confidence-inspiring, but I was pleasantly surprised. The laptop was in great condition, no damage, and spotless after a quick wipedown. Build quality is excellent. Dell is usually pretty good about that these days, and this is no exception. A little heavier in the hand than a typical laptop, but the extra weight is not really noticeable in my backpack. Surprisingly slim for the hardware it is packing. It seems far less bulky IRL than it looks in the pictures. It actually fits quite well in my backpack. They certainly didn't cut any corners on the display; colors are bright and well-defined. I would have been happy with much less than the 300 Hz refresh rate (and most games won't come close to hitting that without an eGPU), but it sure is smooth. The bezels are nice and slim on three sides. Overall it's so much nicer than my Acer monitor on my desk that I don't even want to plug it in! Keyboard is fine, but not quite as nice to type on as my Dell Latitude work machine; however, the touchpad is nicer than any PC laptop I can recall. Almost too nice, given that people would likely be using an external mouse when gaming, but a nice perk nonetheless for everyday browsing and/or work tasks. There are two important things that really made the deal that you usually won't see with brand new gaming laptops around the $1000 price point - a Thunderbolt 3 port and a 6-core i7 processor. Most of the new 11th-gen/RTX3060 machines I was initially looking at for several hundred dollars more came with a quad core CPU. Anything new at this price point (and of course any AMD system) was not packing a TB port either. With this, I can hook up a lot more high-speed storage if I need it, or an eGPU in the future when the 2060 ages out of viability. Also somewhat less important, but nice, was the inclusion of a dedicated DisplayPort 1.4 port so I can plug in a Rift S. This machine apparently had some thermal throttling issues when it was released, but Dell has fixed them with BIOS and driver updates, and I haven't seen any performance issues in my testing. Don't get me wrong, it does get pretty hot at high load. The cooling system is loud, but I'll be using an over-ear headset for gaming most of the time anyway. I'm actually mildly impressed with the performance of the RTX 2060 in this setup. I saw a solid 70-80 FPS in Warzone with the GeForce Experience optimized settings, and pushed up to around 90 with DLSS on Balanced. No Man's Sky was around 60. Overwatch goes anywhere from 120 to 200+ depending on the action. The GFN presets almost all come out at High/Ultra, so of course there are gains to be had by tweaking things down or picking a lower quality preset level if desired. All in all, I have to say that my expectations were exceeded. I wouldn't be so impressed with it at full price, but if you spot an open box or refurb deal, don't hesitate! I was worried that I would regret not buying the newest stuff, even with it being $500+ more, but now that I have this model in-hand and have taken it for a spin, I feel good about the decision and plan to hang on to it.
Posted by ABCDEFG
Great laptop with good specs. I use for gaming and home office tasks. Fan does get a little loud but works well. Top center of laptop does get a little hot when playing intense graphic type games. Screen is a little wobbly due to the way it is attached. Webcam is not the best at 720p. But otherwise this laptop is very good and serves our purposes.
Posted by Jeremy
Customers are positive about the graphics and performance of the G7 15.6" Gaming Laptop, with many praising its ability to run high-intensity games smoothly. However, customers are negative about the heat generated by the laptop, noting that it gets hot quickly even during basic tasks, and some experiencing thermal issues. The fan noise is also a point of concern for some users. Overall, the positive aspects of gaming performance are offset by significant concerns regarding heat and fan noise.