
Customers commend the OutCross Fat Tire eBike for its powerful hub motor and smooth ride. They appreciate the bike's ability to handle various terrains and its comfortable ride quality. However, some customers have experienced issues with the pedals not working properly after a few days of use.
Very solid bike. While I made a few additions to help with commuting in Alaska (studded tires, carbon fiber handlebar), this bike works very well in the cold. The shifter is smooth throughout every gear, and the hub motor is surprisingly powerful. I’m enjoying the winter trails and the occasional commutes to work when the sidewalks are groomed. I can’t wait to ride this when the summer hits. The customer service is also top notch, and very responsive. My kickstand was not tightened out of the box, and it fell off on my initial ride. I emailed and received a prompt response, and they sent a replacement free of charge ASAP. Be sure to tighten yours!
Posted by DaveM
I’m a Best Buy employee and have been interested in trying out an adventure e-bike. Recieving the box was intimidating, looked like it could be confusing and a lengthy set up process. After putting it aside for two days, we were able to get it set up and rolling within 30 minutes. This bike is beautiful, and definitley has a demanding presence (not to mention dog friendly). We took it out on a quick run tonighg, and its a smooth and quick ride. I’m stoked to see how it performs this weekend on some snow trails, The only notes so far would be charge the battery during setup if you want to take off with it ASAP because it will most likely be dead which is understandable. Lets go!!
Posted by Kelly
*This is my first electric bike* The assembly was weird for a number of reasons, but once I got out on it I had a blast. This has lots of power and gets me up to 20mph fast and easy. It’s a fat tire bike so it handles bumps and slippery terrain very well. The brakes are terrible but hopefully they will break in and grab better. The front suspension works great. After a 10 mile ride the battery still shows full charge.
Posted by Torque
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.