Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Customers admire the advertised features of the 17.3" Touch-Screen Laptop, but some are disappointed that the backlit keyboard is not included as advertised.
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We have had HP computers for decades and when buying a new one ensuing it has a DVD / ROM drive and 17 inch screen and good memory. Now this new one has a digital drive, a plus. But this one came with keyboard symbols that were light grey, almost unreadable to us older folks. So that will be the end of our ordering online sight unseen.
Posted by triedandtrue
The specs clearly state this has a back lit keyboard and it does NOT. After a completely worthless chat with Best Buy rep who said I could return it if I wasn’t happy with it and checking with HP who said this model does it have a backlit keyboard I am so frustrated. So I can go to all the trouble to delete my personal info and go to the store where there is a line out the door to get in to return it. This model does NOT have a back lit keyboard. I can confirm they sent me the right computer. Big fail on Best Buy to not have an accurate product description.
Posted by Eliz
Love the big screen, but must say this laptop is heavy and I'm a physically-abled male. Takes some getting used to! I like the fact that it has the option for a CD (compact disk). Gave it 4 stars because it doesn't have keyboard backlight display, but overall good product for price!
Posted by Hansel