HP - 17.3" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 1TB HDD + 128GB SSD - Ash Silver Keyboard Frame, Natural Silver
Customers are saying
Customers admire the advertised features of the 17.3" Touch-Screen Laptop, but some are disappointed that the backlit keyboard is not included as advertised.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
We have had HP computers for decades . . .
We have had HP computers for decades and when buying a new one ensuing it has a DVD / ROM drive and 17 inch screen and good memory. Now this new one has a digital drive, a plus. But this one came with keyboard symbols that were light grey, almost unreadable to us older folks. So that will be the end of our ordering online sight unseen.
Posted by triedandtrue
- Rated 1 out of 5 stars
Star for the Best Buy Specs
The specs clearly state this has a back lit keyboard and it does NOT. After a completely worthless chat with Best Buy rep who said I could return it if I wasn’t happy with it and checking with HP who said this model does it have a backlit keyboard I am so frustrated. So I can go to all the trouble to delete my personal info and go to the store where there is a line out the door to get in to return it. This model does NOT have a back lit keyboard. I can confirm they sent me the right computer. Big fail on Best Buy to not have an accurate product description.
Posted by Eliz
- Rated 4 out of 5 stars
Giant Screen
Love the big screen, but must say this laptop is heavy and I'm a physically-abled male. Takes some getting used to! I like the fact that it has the option for a CD (compact disk). Gave it 4 stars because it doesn't have keyboard backlight display, but overall good product for price!
Posted by Hansel