
Customers are impressed with the K500 Brewer's ease of use, the carafe, and the hot water features. Many appreciate the large water reservoir and the sleek design. However, some customers find the price to be high and cleaning to be somewhat inconvenient. The quiet operation was also a plus for some users.
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I purchased this product 7 months ago and about 2 months ago the machine stopped working. The display screen is now completely black when I turn it on. I have unplugged it for 2 months and when I plug it in and turn it on nothing happens still. Over $200 sitting on my countertop looking shiny and new and useless.
Posted by Craig64
I purchased this for my husband, an avid coffee drinker. He loves it. It is super fast and quiet. The reservoir is nice and large, so there's more time spent making coffee and less time filling up the water tank. The k-carafe is a pretty cool upgrade from the last Keurig. You just slide the included carafe into the slot where the drip tray would go, pop in a carafe pack (a larger version of a k-cup) and bam. You've got roughly 4 cups of coffee brewed in about a minute and a half.
Posted by SandyJ
Purchased this coffee maker after much deliberation. I will say that it is wonderful. Not quite as quick as my commercial Keurig at work, BUT its quieter and better looking. I was drawn to this for its features of filtration, large water cap, and the different sizes able to be brewed. Did not realize that the smaller kcups would only brew up to 10ozs (even though our commercial goes up to 12) so that was one draw back as I feel I am wasting the larger pods on a 16oz coffee and not brewing a carafe. Other than that, this unit is great and highly recommended over smaller inferior units
Posted by ThisGuyRightHere