
Customers highly value the overall performance, capacity, design, and ice maker performance of the 24.8 Cu. Ft. Side-by-Side Refrigerator. The lighting and noise level were also appreciated by customers. However, some customers have expressed concerns about the drawer quality, door alignment, and insulation.
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Perfect size refrigerator, plenty of spaces to choose from for your produce and meats.love the ice maker. Wish the 3 drawers in the fridge would operate better. Otherwise I have no complaints.
This review is from KitchenAid - 24.8 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted by Birgit
I wish this was a made up story, but I purchased this fridge as counter-depth first. It was part of a bundle of appliances for my entire kitchen. I love the look, but the crisper drawer was terrible. The tracks which make it slide in and out don’t fit properly inside the fridge. It either causes the crisper drawer to be set in at an angle and running against the other drawers, or it has to be forced into place, causing it to be too tight to pull out. Either option means the drawer does not open smoothly. I sent back three, yes THREE, different units and they all had the same problem. After all of the exchanges, and finally getting settled in to the counter depth fridge I decided to keep while trying to ignore the peoblem, I had buyer’s remorse and decided to go with this standard depth fridge instead…I was also hoping the drawer would be better on this model. WRONG! Same problem. While Best Buy was very accommodating and helpful throughout this entire drawn-out process, I find it ridiculous that it is designed this way and Kitchen Aid can slap their name on prices on it.
This review is from KitchenAid - 24.8 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted by LubedDrawers
The drawers are low quality always breaking. Call for warranty claim and no help or support forcing to by another brand.
This review is from KitchenAid - 24.8 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted by OmarS