
Customers highly value the Surface Pro's portability, light weight, and strong performance. Many appreciate its long battery life and the inclusion of a solid-state drive, as well as the responsive touchscreen and included pen. However, some customers find the device expensive and note occasional overheating issues. The overall experience is largely positive, focusing on its versatility and ease of use.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
So far I'm loving my Surface Pro with i7 processor, 16gb RAM, and 500gb SSD, it runs very quiet as it's fanless, but stays cool. Microsoft hello logs you in quick with camera recognition, touch screen is responsive, no lag or slowdown, the stand can be adjusted at any angel you want just not flat all the way back (of course if you want it flat just return it back to its original position), Surface Pen and Surface Keyboard goes nicely with it, but the downside of having to purchase them separately. I originally planned to edit videos and use this for schoolwork and work. If you're planning to game on this stay away from it. For $2k you can build a way better gaming PC as this comes with no Graphic Card aside from onboard gpu that's pretty weak for gaming. I dislike that there is only 1 port for 3.0 USB. Oh btw there is no lighting port that everyone wants. In the end I still like my Surface Pro 2017, would have been nice if it could game. Oh did I mention it's a tablet and portable.
Posted by SlayerX7
I used a Surface Pro at my last company and thought it was an interesting corporate selection. I pondered getting one for my own personal use, and finally took the plunge on the price reductions from Microsoft. I purchased the newest Pen, Surface type cover and Surface Dock as a starter. I'll review two other accessories separately. First: quality product look and feel, from packaging to the system itself plus accessories. Magnetic attachment of the keyboard/cover is strong and leaves no doubt they are connected. The Surface Pen also is strong when you place it on the left side of the system, and the single cable for the docking station works regardless of direction, a nice change for this latest dock version. The built in kickstand has been a big plus, saves on the multi-purpose cover purchase. Second, Performance: Extremely clear graphics, works great as a tablet, still functions better than anticipated in a desktop scenario with via the dock to an external monitor, mouse and keyboard. As one would expect, great for general administrative/office type usage with the MS suite of applications. The plus was the performance as a gaming desktop. Games will kick up the heat on the system a bit but the very quiet fan/cooling design keeps up and isn't a noisey one. It will get warm as you play complex/graphic intensive games like Sins of a Solar Empire, so I recommend doing that only in a desktop mode, not as a tablet on your lap! The system start up is the one gig I had, I wasn't aware (my fault) that the Surface Pro is automatically a bitlocker encrypted system. Microsoft is also very smooth when creating the original account/login process, pushing you to use your Microsoft account rather than creating a local login. Then they warn you of the bitlocker key problems you could have when you do shift to a local account. That ruffled my feathers a tad but I worked through it. The keyboard and surface pen: stellar performance, look and feel. We will see how the Alcantara material holds up, they did offer a simple and easy way to keep it clean in the documentation. Time will tell. FYI: I purchased the Cobalt version so it shouldn't show any minor smudge so immediately like a platinum version could. Overall, Quality system, very fast in the i7, 16GB RAM, 512GB SSD configuration. Yes, even with the price reduction it is a bit on the high side. That said, I would buy it again and with less hesitation this time around. Worth it...
Posted by Costa
I use this computer for all my school work, digital and video art with Photoshop and even some light gaming. It runs like a dream! It handles all of those things easily. It does get pretty hot after a while and these bigger programs do drain the battery kind of quick. But external batteries are an option and I just keep my power cable close so it has never been and issue. I use this computer everywhere and being light weight it never weighs me down when traveling. I also pair it with a bluetooth keyboard and headphones when im doing art and listening to music. Its a great setup and id reccomend it to anyone artist or otherwise.
Posted by RayRay