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About this item

A Geek Squad Agent will remotely find and remove unnecessary software, optimize your web browser, perform any operating system updates and/or upgrades (cost for any OS upgrades not included), install one security software application (cost of software not included), and make sure your operating system is running at peak performance.* 

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Review Summary

Rating 3.8 out of 5 stars with 131 reviews

71%would recommend to a friend

Customers are saying

Customers regard the remote service as efficient, with agents being knowledgeable, supportive, and able to effectively resolve issues. Customers also appreciate the helpfulness and friendliness of the agents, describing them as sharp, professional, and courteous. However, some customers have expressed concerns about the effectiveness of the service, with a few reporting that their issues were not resolved or that the improvements were not long-lasting. Additionally, a small number of customers felt that the service was a waste of money.

This summary was generated by AI based on customer reviews.

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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    OS Tune Up/Upgrade

    SKU:3650576
    Your price for this item is $39.99
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    4 payments starting at

    $10.00

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