OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy S8+ - Clear
Model: 77-54819
SKU: 5930915
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Customers find value in the Alpha Glass Series Screen Protector's screen sensitivity, although some experienced issues with responsiveness around the edges after some time. However, a significant concern among users is the reported quality issues, with some protectors experiencing cracks or lifting from the phone despite careful handling. These quality problems led some to replace the protector quickly. The product's value proposition is therefore undermined by inconsistent performance and durability.
I'm a fan of Otter Box for their cases, and when I purchased my Samsung Galaxy S8+ I ordered my Otter Box Defender case. I was disappointed to see that it no longer came with protection for the front of the phone, forcing me to pay (a lot) more for the added protection of the Alpha Glass. I went into my local Best Buy and was told it would have to be special ordered for me. I wanted to make sure it was installed correctly so I paid for that installation as well. It took a full week to come in at the store and when I went in to pick it up I was told that since they don't stock the case in the store I couldn't have them install it. My money for that was refunded (between my credit card and reward dollars) and was on my own to install it. It seemed very easy to install and it seemed to come out great on my phone...everything lined up perfectly and the case fit around it just right. I had read a bunch of reviews about screen sensitivity issues with the Alpha Glass on it, but I didn't have this issue at all. I was pretty happy with this purchase, however that was short lived. I started getting sensitivity issues around the edges of the screen after a couple of weeks. Then after 2 months the Alpha Glass seemed to have lifted off the phone just enough that when applying slight pressure to get the screen to recognize my finger the Glass broke. I've removed it from my phone now and I plan to contact Otter Box for a refund but they have been closed and I haven't been able to look into this yet. I'm very disappointed with Otter Box and probably won't purchase anything from them again.
Posted by BigE77
For the cost, this screen can easily break while installing Outter-box. Becareful.
Posted by Galaxy8PlusUser
I bought this product for my Samsung s8+. It worked for 2 days then it started lifting up off of my phone. I tried switching to a different case but still no luck. I will be taking it back to see if I can exchange it for another one. I'm hoping that this one is just from a bad batch and that the new one is better.
Posted by babygirl